Specifications
Table Of Contents
- Contents
 - About Your Water Heater
- Water Heater Application
 - Model Type
 - Water Heater Operation
 - Gas Boosting For A Solar Water Heater
 - Mains Pressure
 - How Hot Should The Water Be?
 - Hotter Water Increases The Risk Of Scald Injury
 - Warning
 - Safety
 - Precautions
 - General Maintenance
 - Minor Six Month Maintenance
 - Annual Service
 - To Turn Off The Water Heater
 - To Turn On The Water Heater
 - Going On Holidays
 - Frost Protection
 - Draining The Water Heater
 - How Do I Know If The Water Heater Is Installed Correctly?
 - Victorian Customers
 - Does The Water Chemistry Affect The Water Heater?
 - How Long Will The Water Heater Last?
 
 - Water Supplies
 - Save A Service Call
- No Display On The Controller (If Fitted)
 - Cold Water From The Hot Tap
 - Water Is Too Hot Or Not Hot Enough
 - No Water From The Hot Tap
 - Water Flow Fluctuates
 - Gas Booster Operating Too Frequently
 - Fan Continues To Run After Water Heater Operation Stops
 - Smell Of Flue Gases
 - Clouds Of White ‘Vapour’ From The Flue Terminal
 - Pressure Relief Valve Discharging
 - Error Code
 - Higher Than Expected Gas Bills
 
 - Installation – Water Heater
- Installation Standards
 - Water Heater Application
 - Water Heater Location
 - Ventilation
 - Secondary Flue
 - Safe Tray
 - Pipe Cover
 - Frost Protection
 - Mains Water Supply
 - Preset Outlet Temperature Setting
 - Hot Water Delivery
 - Circulated Hot Water Flow And Return System
 - Reducing Heat Losses
 - Dimensions And Technical Data
 - Typical Installation – Indoor Location
 
 - Connections – Plumbing
 - Flueing
 - Connections – Electrical
 - Multiple Installations
 - Commissioning
 - Draining The Water Heater
 - Rheem Continuous Flow Gas Water Heater Warranty – Australia Only
 - 1. The Rheem Warranty – General
 - 2. Terms Of The Rheem Warranty And Exclusions To It
 - 3. What Is Covered By The Rheem Warranty For The Water Heaters Detailed In This Document
 - 4. Entitlement To Make A Claim Under This Warranty
 - 5. How To Make A Claim Under This Warranty
 - 6. The Australian Consumer Law
 

ABOUT YOUR WATER HEATER 
5 
MAINS PRESSURE 
The water heater is designed for direct connection to the mains water supply. If the mains supply pressure in 
your area  exceeds that  shown  on  page 17,  a  pressure  limiting valve  must  be  fitted. The  supply pressure 
should be greater than 140 kPa for the rated flow and performance to be achieved. 
HOW HOT SHOULD THE WATER BE? 
The water heater has a maximum preset outlet temperature setting 
of  82°C.  For  applications  requiring  sanitising  temperatures,  the 
outlet  temperature  should  be  set  at  82°C.  The  minimum 
recommended preset outlet temperature setting is 60°C. 
If the water heater is installed as part of a circulated hot water flow 
and return system in a building, the preset outlet temperature setting 
of the water heater must be set to at least 60°C. 
If a controller is not installed, the water heater heats the water to the 
preset  outlet  temperature  setting.  The  factory  preset  outlet 
temperature setting is: 
  862 series  60°C  for a single water heater 
  60°C  as part of a Multipak
®
 system
  70°C  as part of a Commpak
®
 system 
Note: The preset outlet temperature setting of this water heater 
cannot  be  adjusted  by  the  householder.  The  setting  can  only  be 
adjusted by the installer, Rheem Service or their nearest Accredited 
Service Agent. 
Note: AS 3498 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in 
potable water. When this water heater is used as an in-series booster for a solar water heater it can satisfy 
this AS 3498 requirement provided it is energised, the booster preset outlet temperature setting is 70°C or 
higher, and that a remote temperature controller is not used. 
 Warning: Temperature controllers must not be fitted to this water heater (862 series) if it is installed as 
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because 
water at a temperature  much  higher  than the controller setting can  be  delivered. If a solar  or Water  Star 
water  heater  has  been  installed  to  an  existing  water  heater  installation,  then  all  controllers  must be 
disconnected and removed. 
If  this  water  heater  is  installed  as  part  of  a  solar  water  heater  system,  the  system  can  deliver  water  at 
temperatures from  58°C up to 80°C and possibly higher depending  upon the model of solar water heater 
installed. 
HOTTER WATER INCREASES THE RISK OF SCALD INJURY 
This water heater can deliver water at temperatures which can cause scalding. Check the water temperature 
before  use,  such  as  when  entering  a  shower  or  filling  a  bath  or  basin,  to  ensure  it  is  suitable  for  the 
application and will not cause scald injury. 
We recommend and it may be required by regulations that an approved temperature limiting device be fitted 
into the hot water piping to ablution, bathing and public areas when an 862 series water heater is installed. 
This will keep the water temperature below the maximum permitted by AS/NZS 3500.4 to these areas. The 
risk of scald injury will be reduced and if no controllers are installed and the preset outlet temperature setting 
has not been adjusted below 55°C or if a Kitchen controller is installed, still allow hotter water to the kitchen, 
laundry and other areas requiring sanitising temperatures. 
maximum preset outlet 
temperature setting (82°C) 
maximum recommended 
supply temperature to 
bathrooms, ensuites and 
public areas 
minimum recommended preset 
outlet temperature setting 










