Specifications
Table Of Contents
- Contents
 - About Your Water Heater
- Water Heater Application
 - Model Type
 - Water Heater Operation
 - Gas Boosting For A Solar Water Heater
 - Mains Pressure
 - How Hot Should The Water Be?
 - Hotter Water Increases The Risk Of Scald Injury
 - Warning
 - Safety
 - Precautions
 - General Maintenance
 - Minor Six Month Maintenance
 - Annual Service
 - To Turn Off The Water Heater
 - To Turn On The Water Heater
 - Going On Holidays
 - Frost Protection
 - Draining The Water Heater
 - How Do I Know If The Water Heater Is Installed Correctly?
 - Victorian Customers
 - Does The Water Chemistry Affect The Water Heater?
 - How Long Will The Water Heater Last?
 
 - Water Supplies
 - Save A Service Call
- No Display On The Controller (If Fitted)
 - Cold Water From The Hot Tap
 - Water Is Too Hot Or Not Hot Enough
 - No Water From The Hot Tap
 - Water Flow Fluctuates
 - Gas Booster Operating Too Frequently
 - Fan Continues To Run After Water Heater Operation Stops
 - Smell Of Flue Gases
 - Clouds Of White ‘Vapour’ From The Flue Terminal
 - Pressure Relief Valve Discharging
 - Error Code
 - Higher Than Expected Gas Bills
 
 - Installation – Water Heater
- Installation Standards
 - Water Heater Application
 - Water Heater Location
 - Ventilation
 - Secondary Flue
 - Safe Tray
 - Pipe Cover
 - Frost Protection
 - Mains Water Supply
 - Preset Outlet Temperature Setting
 - Hot Water Delivery
 - Circulated Hot Water Flow And Return System
 - Reducing Heat Losses
 - Dimensions And Technical Data
 - Typical Installation – Indoor Location
 
 - Connections – Plumbing
 - Flueing
 - Connections – Electrical
 - Multiple Installations
 - Commissioning
 - Draining The Water Heater
 - Rheem Continuous Flow Gas Water Heater Warranty – Australia Only
 - 1. The Rheem Warranty – General
 - 2. Terms Of The Rheem Warranty And Exclusions To It
 - 3. What Is Covered By The Rheem Warranty For The Water Heaters Detailed In This Document
 - 4. Entitlement To Make A Claim Under This Warranty
 - 5. How To Make A Claim Under This Warranty
 - 6. The Australian Consumer Law
 

SAVE A SERVICE CALL 
13 
GAS BOOSTER OPERATING TOO FREQUENTLY 
If the water heater is installed as an in-series gas booster to a solar water heater, you may find that the water 
heater operates more frequently than expected. This will occur when the solar heated water temperature is 
lower than 2°C below a water heater preset outlet temperature setting of up to 75°C (i.e. below 68°C if the 
preset outlet temperature setting is 70°C) or lower than 4°C below a water heater preset outlet temperature 
setting  of  82°C,  which  may  be  experienced during  periods  of  low  solar  energy  gain  or  if  there has  been 
heavy hot water usage. Factors to consider are: 
  Hot tap not used recently 
If a hot tap has not been used for a while, the water in the pipe work between the solar storage tank and 
the in-series gas booster may have cooled down. The in-series gas booster will sense the cooler water 
and this will cause the burners on the water heater to ignite and boost the water temperature when a hot 
tap is first turned on. The burners will extinguish when solar heated water at a temperature higher than 
2°C below a water heater preset outlet temperature setting of up to 75°C (i.e. 68°C or above if the preset 
outlet temperature setting is 70°C) or higher than 4°C below a water heater preset outlet temperature 
setting of 82°C  from the  solar storage tank reaches the  in-series gas booster (refer also to “Fan 
Continues to Run after Water Heater Operation Stops” on page 13). 
  Insufficient sunlight 
Insufficient  sunlight  due  to  cloudy  weather  during  hotter  months  or  low  solar  energy  contribution  in 
colder months may mean the in-series gas booster operates more often. 
  Collectors shaded 
If trees or other objects shade the solar collectors or if the glass is dirty, the effectiveness of the solar 
collectors will be greatly reduced. Have the trees trimmed or the solar collectors relocated if the 
obstruction is permanent or clean the collector glass. 
Ensure  the  glass  on  your  solar  collectors  is  free  of  dust,  salt  spray  or  any  other  matter,  which  may 
reduce the effectiveness of the solar collectors. If the collector glass becomes dirty, hose down or if the 
solar  collectors  are  accessible,  wash  the  collector  glass  with  water  and  a  soft  brush  when  the  solar 
collectors are cool. 
  Collector area is too small 
For most  installations, the number of solar collectors recommended in  Rheem literature  has been 
proven  to  provide  the  required  solar  energy  to  meet  the  average  family  needs.  However,  in  some 
circumstances, it may be necessary to install an additional solar collector. 
  Are you using more hot water than you think? 
Are outlets (especially the showers) using more hot water than you think? 
Very often it is not realised the amount of hot water used, particularly when showering. Carefully review 
the hot water usage. As you have installed an energy saving appliance, energy saving should also be 
practised. Adjust your water usage pattern to take advantage of maximum solar gains. 
Have your plumber install a flow control valve to  each shower outlet, basin and sink to reduce water 
usage. 
  Water heater size 
Do you have the correct size water heater for your requirements? 
The sizing  guide in  the sales  literature  and on  the Rheem  website  (www.rheem.com.au) suggests 
average sizes that may be needed. 
FAN CONTINUES TO RUN AFTER WATER HEATER OPERATION STOPS 
It is the normal operation of the water heater  for the fan to continue running after heating of the  water is 
finished. The fan may run for up to six minutes after the burners extinguish, to prepare for the next ignition. 
SMELL OF FLUE GASES 
The flue system may incorporate a condensate drain and condensate trap. A condensate trap must be filled 
with water to prevent the escape of flue gases. If the water has evaporated flue gases may escape. 
Remove the clamp securing the hose of the condensate trap to the spigot on the flue outlet. Remove the 
hose from the spigot and fill the condensate trap with water. Reconnect the hose to the spigot. Ensure the 
hose is not kinked when reconnected. 










