Technical data
Table Of Contents
- Contents
- About Your Water Heater
- Water Heater Application
- Model Type
- Mains Pressure
- How Hot Should The Water Be?
- Hotter Water Increases The Risk Of Scald Injury
- Temperature Adjustment
- Piezo Ignition
- Pilot Igniter
- Warning
- Safety
- Precautions
- To Turn Off The Water Heater
- To Turn On The Water Heater
- Going On Holidays
- How Do I Know If The Water Heater Is Installed Correctly?
- Victorian Customers
- Does The Water Chemistry Affect The Water Heater?
- How Long Will The Water Heater Last?
- Regular Care
- Water Supplies
- Save A Service Call
- Installation
- Installation Standards
- Water Heater Application
- Water Heater Location
- Indoor Installation
- Outdoor Installation
- SAFE TRAY
- Mains Water Supply
- Tank Water Supply
- Hot Water Delivery
- Circulated Hot Water Flow And Return System
- Reducing Heat Losses
- Anode
- Saddling - Pipe Work
- Dimensions And Technical Data
- Typical Installation – Outdoor Location
- Typical Installation – Indoor Location
- Connections – Plumbing
- Multiple Installations
- Commissioning
- Lighting The Water Heater
- Draining The Water Heater
- Rheem Heavy Duty Gas Mains Pressure Water Heater Warranty - Australia Only
- 1. The Rheem Warranty – General
- 2. Terms Of The Rheem Warranty And Exclusions To It
- 3. What Is Covered By The Rheem Warranty For The Water Heaters Detailed In This Document
- 4. Entitlement To Make A Claim Under This Warranty
- 5. How To Make A Claim Under This Warranty
- 6. The Australian Consumer Law

14
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think? Very often it is not realised
the amount of hot water used, particularly when showering. Carefully review the family‟s hot water
usage. Have your plumber fit a flow control valve to each shower outlet to reduce water usage.
Pilot flame alight?
Check the pilot flame is burning by viewing through the opening in the
top of the front cover of an indoor model or by looking through the
large opening below the gas control of an outdoor model. Relight the
pilot flame according to the lighting instructions
Refer to “Lighting the Water Heater” on page 33.
Temperature pressure relief valve running
Is the relief valve discharging too much water?
Refer to “Temperature Pressure Relief Valve Running” on page 15.
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to
adjust the thermostat upwards to gain additional hot water capacity.
Warning: Hotter water increases the risk of scald injury.
Water heater size
Do you have the correct size water heater for your requirements? The sizing guide in the Rheem sales
literature and on the Rheem website (www.rheem.com.au) suggests average sizes that may be needed.
WATER NOT HOT ENOUGH
You may find that due to heavy hot water usage the water temperature may be lower than normally
expected.
CAN’T LIGHT THE PILOT FLAME
Is there gas to the water heater?
Check the gas isolation valve on the gas supply line is open.
Is there a normal gas supply to the rest of the premises?
Try lighting another gas appliance to check. If there is no gas, call the
gas supplier.
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water, condensation may form on the burner of
the water heater. This is quite normal, especially in winter months and will dry off as the water is heated.










