Instructions / Assembly
47
Water Supply Installation
NOTICE:
• Use only Teflon tape on all COLD and HOT water 
connections.
• If the water flow resistance of a showerhead is 
too high, the burner in the water heater will fail 
to ignite. Keep all showerheads clean from debris 
that could cause additional pressure drop.
• If using mixing valves on the outlet, choose 
one that prevents COLD water pressure from 
overcoming HOT water pressure. 
• If multiple water heaters are installed in a 
manifold system, the water piping MUST be in 
“parallel” and the water pressure at each water 
heater should be 40 psi (276 kPa).
Install a COLD water shut-off valve near the inlet 
line on the water heater. This valve will be used for 
servicing and draining purposes.
NOTICE:
It is not recommended to use pipes with smaller 
diameters than the water supply connection of the 
water heater.
Before attaching the water line to the water heater, 
open the shut-off valve. Run the water until it 
has purged all contaminants (sand, debris, air, 
caulking).
Install a service valve on the end of the COLD 
water supply line and connect it to the water inlet 
on the water heater.
INSTALLATION INSTRUCTIONS
Plumbing
Recirculation
Direct recirculation is allowed, provided the loop 
is thermostatically controlled, and a timer is used 
to turn the pump off during off peak periods. The 
pump must be sized for a minimum of 5 gpm at 
25 ft of head plus building head. A 10°F difference 
between the loop thermostat setting and water 
heater temperature setting must be maintained.
To ensure proper operation of the water heater, 
follow these water pressure guidelines.
Operation of the water heater requires a minimum 
water pressure of 14 psi (97 kPa) and a minimum 
activation water flow rate of 0.4 gpm (1.5 lpm).
Continuous operation of the water heater requires 
a minimum water flow rate of 0.25 gpm (1.01 lpm).
Water pressure of 40 psi (276 kPa) is required to 
achieve maximum flow rate.
To maintain proper performance, there must be 
sufficient water supply pressure.
Required Water Pressure =
Min. Operating Water Pressure 
 (14 psi [97 kPa])
+ Pipe Pressure Loss
+ Faucet Pressure Loss
 + Safety Margin 
(more than 5 psi [34 kPa]).
To supply HOT water to upper floors, additional 
water pressure will be required (0.44 psi [3 kPa] 
per foot of height). Calculate the distance between 
the water inlet of the water heater (ground level) to 
the HOT water faucet farthest away from the water 
heater (upper floor level).
•  Well water systems should be set to ensure a 
minimum system pressure of 40 psi (276 kPa). 
The pressure should remain constant and stable 
during the operation of the water heater.
• Gravity water pressure is not recommended. 
When the water is supplied from a water supply 
tank, the height of the tank, the diameter of the 
supply pipes, and their relation to water pressure 
need to be taken into consideration. 
1
Water Supply Connections (cont.)
2
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