Quadra User's Guide

Table Of Contents
FIRMWARE UPGRADES AND TROUBLESHOOTING
System Troubleshooting
350-7951 Quadra User’s Guide 112
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Images have the wrong
aspect ratio (e.g., are
stretched) or are not
positioned correctly
Try selecting a different output from the “Factory
Timing List” to better match your display.
Determine that there is not a mismatch between your
output and the selected monitor display (e.g., 4:3 output
and 16:9 display monitor).
Use the “WindowSourceRectangle” (WSR) and
WindowDestinationRectangle” (WDR) functions to
check or modify the image’s aspect ratio.
Blank image (the output is
black)
Ensure that the source is properly connected to the system,
powered on and generating a signal.
Ensure that the correct input type is selected using the
INputSouRCe” command.
Frozen image If an image is frozen after system start-up, turn freeze off using the
FReeZe
” command.
Missing imagery Check the “WindowSourceRectangle” (WSR) value
to ensure the entire image is being processed.
Check WSR and “WindowDestinationRectangle
(WDR) to ensure that the source and destination
rectangles are delivering the entire video image.
Poor quality video
Check the video source for proper operation.
Check that cables are in good condition and connected
correctly.
Ensure that video sources are not double terminated.
Double termination can occur when one video source is
split into two using a “T” connector instead of a
distribution amplifier.
If you are using a VCR, check the quality of the tape.
Adjust the brightness using the “BRIghtness” command.
Adjust contrast using the “CONTrast” command.
Adjust saturation as required using the “SATuration
command.
Adjust the hue as required using the “HUE” command.
No color on the S-Video
input
Check that the “SATuration” setting is set to normal.
Adjust as necessary.
Check that the S-video cable is connected correctly.
Check that S-Video has been selected as the source using
the “INputSouRCe” command. If you select
Composite2 when you have an S-Video signal connected
to this port, the input will be displayed as a black and
white (luminance only) signal.
Aspect Ratio on a video
input is incorrect.
Check the status of the “VideoAspectRatio
” command. For a 4:3
aspect ratio signal, this should be set to normal.
Table D-1. Troubleshooting Guide(Continued)
Symptom Recommendations