User guide

RF Mogul Indoor Unit User Guide
17
WARRANTY
RF Mogul
2 YEAR Limited with 3rd YEAR Option
TELEVISION Product Warranty
RF Mogul will warrant this product against defects in materials or workmanship when
operated within the constraints of its intended use for a period of two (2) years from the date of
original purchase.
REQUIREMENTS FOR WARRANTY
1. No warranty claim will be honored unless at the time the claim is made, the customer presents
proof of purchase to an authorized RF Mogul or its authorized dealer. Customer must provide
proof of purchase with a dated sales receipt of installation of the RF Mogul product to verify
the product is under warranty. If the date of purchase/installation cannot be verified, the
warranty period shall be considered to begin thirty (30) days after the date of manufacture.
2. The party placing an order for a warranty item will be required to place a Credit Card on file
with RF Mogul prior to a part being sent out. The card will only be charged as per the
agreements in the warranty listed except in the case of:
a) Non return of an item (See "Returning Parts to the Factory" for details) or
b) If upon inspection of the returned item no defect is found. If no problem is
found in the returned item, the parties credit card will be billed for freight from
and to the factory and will be charged for the replaced part regardless of
status of warranty.
3. It is the responsibility of the requester of the replacement part to see that the defective part is
returned to RF Mogul in good condition and in a timely manner.
Effective
3 Dec 2011