User Manual

Appendix A

Troubleshooting

Q&A

These guidelines give you tips to deal with some problems you may

encounter while using the Wireless LAN card. If the problems re-main unsolved,

contact your dealer for assistance.

Problem: Windows can not recognize the card.

Solution: Please check if PC Card support is installed. Double-click the PC

Card icon on Control Panel. If PC Card support is not activated, you should

activate it now.

Problem: Ejecting the card from the PCMCIA socket hangs or reboots the

computer.

Solution: To prevent this phenomenon from occurring, stop the card by

using the PC Card tool in the Control Panel or the PC Card icon on the

taskbar before you re-move the card.

Problem: The card cannot be detected when reinserted.

Cause: This is caused by certain unstable PCMCIA status lines when the

card is removed and reinserted. The Windows 95/98 drivers may read an

incorrect status during this period of signal instability, and fail to detect the

correct status of the card.

Solution: The card can be detected by clicking Refresh in Device Manager.

Question: What is the Microsoft digital signature?

Answer: Drivers that pass Microsoft Windows 2000 certification receive a

digital signature file from Microsoft. The Wireless LAN card does not have