User's Manual

PN02509 REV01

Standard Warranty Limitations

Except as provided herein, the entire liability of RF Code and its suppliers under this limited warranty will be that RF

Code will use reasonable efforts to repair or replace, without charge, all defective Products returned to RF Code by

Customer, all as more particularly described in the End User Warranty. Except for the express warranties STATED

HEREIN, RF Code makes no other representations or warranties and RF Code hereby disclaims all other warranties,

express, implied, statutory, or otherwise, including without limitation, any warranty of merchantability, non-infringe-

ment of third party intellectual property rights, tness for a particular purpose, performance, satisfactory quality, or

arising from a course of dealing, usage or trade practice.

Obtaining Service & Support

For in-warranty service, customers have several options. Customers having difculty with RF Code products should

attempt to solve those problems through RF Code’s Technical Support Problem Escalation Process:

First, contact the RF Code representative or other distributor from whom the RF Code product was purchased for

information on how to obtain local support.

Second, contact the RF Code Customer Support via e-mail.

Third, contact the RF Code Customer Support via the Support Line.

For product returns, the support engineer will give you a return material authorization (RMA) number. No returns

will be accepted without an RMA number. If the warranty expired, there is a charge for repair or replacement per RF

Code’s out-of-warranty policy. For full details of the RF Code RMA policy, please review the “RF Code Warranty,

RMA, and Extended Warranty Policy” document.

RF Code Customer Support

RF Code Customer Support gives entitled customers and partners the ability to contact RF Code about installation

and usage-related questions as well as make defect inquiries about eligible products that are covered under RF Code

warranty agreements. A team of technical specialists can be contacted electronically or via phone.

The Support Line is available to provide General Support during normal business hours: Monday through Friday,

8:00 am to 5:00 pm Central time, excluding national holidays.

E-mail: support@rfcode.com

Support form: http://www.rfcode.com

Voice: 512.439.2244 or toll-free at 866.830.4578

Environmental Limits

The A762 unit is approved for use within the ranges set forth below.

• Operation: -20 to +70 degrees Celsius

• Humidity: 10% to 90% RH non-condensing

Warranty