User's Manual

19
General Troubleshooting
Trouble
Possible Causes
Solution
Failure to
power on
Dead battery
Plug in the charger to charge the
battery.
Automatic
shutdown
during
operation
The automatic shutdown
function is enabled.
Dead battery
In standby mode, automatic
shutdown is activated when no
time is set. Set time/date.
Plug in the charger to charge the
battery.
Pictures taken
are not saved.
Power was cut before
pictures could be saved.
Charge device
Failure to
record video
or take
pictures
MicroSD card is not
inserted or recognized by
the device.
MicroSD card is full.
MicroSD card contains
images taken by another
vehicle’s dashcam.
Plug in the card. If the card is not
recognized, unplug and plug it in
again or clean any
debris/substances from the card
contacts, or back up data and
format the card.
Delete unnecessary files or
format the card after backup.
All buttons
fail to function
Program error or incorrect
operation
Press the reset key to restart the
device.