Technical data

24
English
Problem Possible Causes Try This
Cannot connect to Internet
Cannot play a particular
internet radio station
Internet connection down.
Firewall preventing access.
• Station not broadcasting.
• Overloaded or insuffi cient bandwidth.
• Station broadcasting
using unknown codec.
• Link out of date.
Check that the Internet is working for a
computer connected to the same network.
Check the following ports are open:
UDP and TCP ports 80 and 123. DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Try other stations.
Try listening on computer via Internet Radio
Portal website (see page 14).
Try again later.
Check the following ports are open on the router:
UDP and TCP ports 80 and123. DNS port 53
Windows shares: ports 135 – 139 and 445
Windows media player: varies
Non-Microsoft fi rewalls may require
confi guration for UPnP.
Firewall preventing access.Cannot connect to network