User manual

4. When I operate and write on the IQBoard IR Pro, the system doesn’t respond.

Please reconnect the cable with the board to initialize the hardware again.

5.What if part of area in IQBoard IR Pro can not work or write?

1) Hardware initialization failed. Please reconnect USB cable and try again when

hardware initialization finished.

2) Make sure that you do not touch the board when the hardware initialization is

processing. If you touch the board, it will cause this problem. Please reconnect the

USB cable or restart computer then try to operate or write on the board after hardware

initialization finished.

6. The pen tip worn out.

Common abrasion will not affect normal operation. When the pen point is severely

abraded, you can purchase it from local dealer.

7. When I use Gesture Recognition function, the whiteboard often misinterprets

my intent.

When pressing the surface with pen, finger or palm, please use certain strength. If the

problem persists, please readjust the Gesture Recognition’s sensitivity to suit your

style.

You can enable the “Perform Hand Gesture to Adjust” to readjust the functions.

For other questions, please consult our service center or local dealer.