User manual

Returnstar Interactive Technology Group Co., Ltd.
30
layer may stick together, leaving a constant sensing point.
4. When operating and writing on the whiteboard, the position of pen or finger
doesn’t match the position of cursor.
1) The relevant location of projector and whiteboard has been changed. Please
readjust the projection area, and then re-orient the whiteboard.
2) The projection area has trapezoid distortion, please adjust the projection area, and
re-orient the whiteboard.
3) When orienting the whiteboard, the colorless writing pen or finger is not
perpendicular to the surface, please re-orient with correct posture.
4) When orienting the whiteboard, the pen tip or finger tip missed the green center of
the red orienting cross, please re-orient the whiteboard.
5. When I operate and write on the whiteboard, the system response is slow, or
the stroke is intermittent.
The computer is not under normal running or the memory is occupied too much.
Please close some applications or restart the computer.
The operating or writing force is uneven. Sometimes the force is too light to be
sensed.
6. When I use Touch Recognition function, the whiteboard often misinterprets
my intent.
When pressing the surface with pen, finger or palm, please use certain strength. If the
problem persists, please readjust the Touch Recognition’s sensitivity to suit your style.
For other questions, please consult our service center or local dealer.