Operating instructions

Mailboxes

General information

Apart from the normal answering machine function, you also have the possibility to

install up to 8 mailboxes. Each mailbox provides an additional outgoing message, its

own remote control code and its own target number for the message transfer. If your

tiptel 345 pro is used by several persons, the caller can leave a message for a spe-

cific person using the individual mailbox. In your outgoing message, you should in-

form the callers about this option. To select one of the 8 mailboxes, the caller has to

press the corresponding mailbox number (1...8) via a DTMF telephone keypad –

during the announcement. The mailbox announcement is heard and the caller can

leave a message.

Under specific conditions, there is the option to automate the mailbox selection

within PABXs (see automatic call forwarding to mailbox).

A further example on how you can use the mailbox function is with an “information

centre”. Here, the caller can hear the outgoing message of the answering machine

and is informed where he can find the requested information (mailbox 1...7 or 8).

When hearing the OGM the caller has the option to switch to another mail box by

pressing the corresponding numbers. This should be explained to him in the greeting

text. If for example 8 mail boxes are installed and the caller listens to the OGM for

mail box 5 and he then presses 7, he will automatically hear the OGM for mail box 7.

By pressing O he will leave the mail boxes and hear the OGM of the answering ma-

chine again (see “Menu-guided information system” in chapter “Application exam-

ples”).

In addition to that, you have the option to record extremely long outgoing messages

(up to 15 minutes) by combining the outgoing message of the answering machine

with the individual mailbox announcements. At the end of each announcement, there

should be an information for the caller indicating under which number he can request

the next information.

Setting parameters for the mailboxes

Mailbox ................................... 1 to 8. Select the number of the mailbox where you

want to take out the desired settings.

Activation ............................... Yes or no. If you set “Yes”, the mailbox is activated.