Operating instructions

Special functions

Placing a telephone call on hold

During an active telephone call, it is possible to place a call on hold so that the party

placed on hold cannot listen to what is talked about in the room. If you want to use

this function, it is necessary that the telephone is connected behind the tiptel 345 pro

at the same receptacle (connection in series). In this case, the telephone is switched

to the mute function and the caller is presented with an outgoing message in endless

repetitions. This message to the calling party can be selected in the menu “settings,

hold”. Furthermore, you can record a corresponding outgoing message or transfer it

to the device from an external source (AUDIO-IN). Without a relevant message, this

function is not available.

To place a call on hold, press the select button next to H. The “H” starts to blink. To

re-establish the connection to the calling party, press the select button next the H

anew. The “H” stops blinking.

When the handset is replaced, the device switches off immediately. While the hold-

function is active, the external supply voltage of the telephone is switched off. There-

fore, the hold-function usually cannot be used in combination with the hands-free

mode of a telephone.

Due to this function, callers can get the impression that they are contacting a larger

subsidiary, though it is only a small “single-person” office (music-on-hold for the

queue or corresponding OGMs during hold function, even without PABX).

Music-on-Hold

The operating mode of the tiptel 345 pro can be switched to the special function

“music-on-hold”. In this case, the OGM which is shown at the bottom on the right-

hand side of the display is played-back in endless repetitions via the audio output

(connection OUT).