Operating instructions

Outgoing messages

General information

Your tiptel 345 pro provides 8 individual outgoing messages (OGM 1-8) and one pre-

recorded outgoing message (OGM 9). In addition each of the 8 mail boxes has an

individual OGM. You can exchange the outgoing messages by pressing the function

key next to the outgoing message symbol. For outgoing message number 9, no

changes are allowed. The duration of an OGM can be between 3 seconds and 3

minutes. Generally, two different kinds of outgoing messages are distinguished, i. e.

outgoing message with incoming recording and outgoing message without incoming

recording. In the case of an OGM with incoming recording, the caller has the option

to leave a message after the outgoing message. An OGM without incoming recording

(announcement only) is just used for information purposes – without giving the caller

the option to leave a message. Announcements only are also used for devices

workung in “greeting and transfer mode”.

Examples of outgoing messages

OGM with incoming recording

Hello, this is the answering machine of ... (name) in ... I am currently out visiting cus-

tomers and will be back in the office at approx. ... o’clock. You can call me between

... o’clock and ... o’clock under the telephone number ... If you prefer, you can leave

your name and number. I will ring you as soon as I am back. Please speak after the

beep.

OGM without incoming recording (announcement only)

Hello, this is ...(name), Sales Representative of ... (name of the company). My office is

temporarily closed due to illness (holidays etc.). Please call my deputy, Mr. ... in ...

His telephone number is ... He will assist you. Many thanks for your call.

Message for automatic attendant

“Hello, you are connected to the firm XYZ. If you wish to speak to the sales depart-

ment please press 1, for despatch please press 2, for service please press 3. If you

haven’t made a choice please wait while we transfer you to one of our representa-

tives.”