Operating Instructions Professional Answering Machine with telephone number display and message transfer Retell 332 clip (UK)
Safety information Safety information When installing, connecting and operating the Retell 332 clip, please make sure that the following is taken into consideration: • Connect the connecting cables only to the provided receptacles. • Please take care that the cables do not lead to any danger of stumbling and avoid folding, pushing and pressing of the cables. • Avoid installing the device near electrical interference sources. • Only connect approved accessory for this device.
Button assignment Button assignment Playback: Starts the playback of new and not yet played back incoming messages. Allows the repetition of the last 3 seconds when being pressed during playback. 2 sec. Playback button pressed 2 seconds: Starts the playback of all incoming messages. The playback starts with the oldest and ends with the latest message. Stop: Stops a function that is currently being executed and serves to exit an open menu. Answering mode: Activates or deactivates the answering mode.
Operating elements Operating elements 5
Table of contents Table of contents Safety information ........................................................................................... 3 Button assignment .......................................................................................... 4 Operating elements ......................................................................................... 5 Table of contents .............................................................................................
Table of contents Brief operating instructions ............................................................................
Initial operation Initial operation Scope of supply In the packaging carton of your Retell 332 clip you will find: • Retell 332 clip • telephone connecting cable • AC adapter 11.5 V / 350 mA • operating instructions with removable short operating instructions and operation instruction card for the remote control Installation Your Retell 332 clip was designed for normal use conditions.
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Settings Settings Programmable parameters Language .............................. German, English, French, Italian or Dutch. Time ...................................... Here, you can set the time. Date ....................................... Here, you can set the date (day, month, year). Length of incoming .............. 1 to 5 minutes or endless. Here, you can limit the time messages a caller has at his disposal to speak a message. Recording quality .................
Settings When entering numbers, press the selection button next to the corresponding line. The cursor blinks. As for several setting options, the current setting will be deleted. Use the arrow buttons (up/down) to change the setting. The display counts up and down. As for settings with more than one digit or character, you can move the cursor by pressing the arrow buttons (left/right). The selected cursor position blinks.
Outgoing messages (OGMs) Outgoing messages (OGMs) General information Your Retell 332 clip provides of 3 individual outgoing messages (OGM 1-3) and one pre-recorded outgoing message (OGM 4). You can exchange the outgoing messages by pressing the lower selection button. OGM 4 cannot be individually changed. The duration of an OGM can be between 3 seconds and 3 minutes. Generally, two different kinds of outgoing messages are distinguished, i. e.
Outgoing messages (OGMs) Press the stop button to stop the recording without saving. The OGM recording is stopped. Use the selection button next to the corresponding line to determine whether the OGM shall be with or without an option for an incoming message recording. The recording is complete and will be played back for test purposes. An OGM with incoming recording option is indicated by just 1 signal tone at the end. An OGM without incoming recording is indicated by 2 signal tones.
Answering mode Answering mode ) Take care that enough recording capacity for incoming messages is available. If required, you should erase individual or all recorded messages. Select the desired OGM by pressing the lower selection button. The selected OGM is shown at the bottom right side of the display. Press the answering mode button. The LED is lit. If you selected an OGM “without incoming recording”, two lines are shown instead of the number of messages.
Play back and erasing incoming messages (ICMs) Play back and erasing incoming messages (ICMs) Playback of new incoming messages Press the playback button. The playback of new and not yet played back incoming messages starts. The display shows the number of the currently played back ICM as well as the caller‘s telephone number. At the end of an ICM you hear date and time of the call. Use the arrow buttons (left/right) to adjust the volume. Playback of all incoming messages 2 sec.
Play back and erasing incoming messages (ICMs) Erasing all incoming messages Press the stop button. 2 sec. Press the selection button next to the delete symbol and keep it pressed for 2 seconds. The display shows either the initial state or the answering mode state. All incoming messages are erased. Direct connection to the caller Press the selection button next to the caller’s telephone number during playback. The telephone number is being dialled.
Two-way conversation recording / Personal information (dictate) Two-way conversation recording / Personal information (dictate) Two-way conversation recording of telephone calls You have the option to record important conversations. A record must have a duration of 3 seconds at a minimum. Press the recording button during a telephone conversation. The device starts recording. The display shows “Monitoring” and the duration of the current recording.
Two-way conversation recording / Personal information (dictate) 18
Message transfer Message transfer In the answering mode with message transfer on, your Retell 332 clip dials a pre-programmed destination phone number after an incoming message has been recorded. When the handset of the programmed destination number is picked up, the following announcement is heard: “Automatic call, … please perform a remote interrogation. … I repeat, …automatic call, … please perform a remote interrogation. … The unit disconnects now. Good bye.
Call list Call list General information The last 30 incoming calls together with information on date and time of the calls are stored in the call list. If the caller’s telephone number has been transferred during a call, this is also displayed. You have the option to dial any telephone number from the call list directly – by just pressing a button. Individual entries from the list or even the entire list can be erased. Browse through the call list Press the arrow button (up) or (down).
Call list ) The handset may not be picked up during the dialling process, as otherwise errors might occur.
Message function Message function The message function allows a caller to whom the message code is known – to leave a message on your answering machine even if your Retell 332 clip only plays back an OGM without incoming recording. As for an OGM with incoming recording, the message function allows to skip the OGM. You can set your personal message code as described under “Settings”. # Call your Retell 332 clip. You hear the outgoing message. Enter the message code via the telephone keypad.
Remote control Remote control You have the option to remote control your Retell 332 clip via the numeric keypad of any tone dialling telephone – world-wide. In order to perform a remote control, you need your personal remote control code. You can set your personal remote control code individually as described on page 10 “Settings”. Remote operation Call your Retell 322 clip. You hear the current outgoing message. Enter the remote control code via the telephone keypad.
Remote control Press “7” during playback. ∗7 Erasing all incoming messages Press “star” and “7” consecutively. All incoming messages are erased. Room monitoring / Room speaking 1 Room monitoring/room speaking Press “1”. The microphone turns on and you can listen to what is happening in the surroundings of your Retell 322 clip. 1 Press “1” again. The devices switches to the room speaking function. Persons present in the room can hear you through the loudspeaker.
Remote control Remote activation of the answering mode Call your Retell 322 clip. After 50 seconds, the device picks up and a signal tone is heard. Enter the remote control code via the telephone keypad and complete your entry by pressing the # button. The OGM is played back for verification purposes. The device can now be operated remotely (e. g. for recording a new OGM). After completion of the remote operation, your Retell 322 clip resumes the answering mode and continues to answer incoming calls.
Appendix Appendix Legality of Call Recording in the UK Oftel says that you should make every reasonable effort to inform all parties that they may or will be recorded, silently monitored or intruded into.
Appendix Customer Comments Retell aims to continually improve instructions. Please e-mail your comments to sales@retell.co.
Appendix Malfunctions and Troubleshooting In case of malfunctions, first try to find the possible cause and to solve the problem according to the following table. Power failure The device cannot be operated in the case of a power failure. The internal watch will stop. All other settings are retained so that the former state is resumed as soon as power is supplied again. You will then only have to set the watch again (see page 10). Problem Possible cause Solution / recommendation No display.
Appendix Factory pre-set In the following table, you can see the factory pre-set parameters or values for your Retell 332 clip. You can change all these parameters individually. You can easily reset the device to the factory pre-set parameters via the “set-up menu”.
Index Index Repetition ................................ 17 Ringing tones ............................ 10 Room monitoring ........................ 28 AC adapter ............................. 3, 8 Answering mode ......................... 16 Brief operating instructions ........... 37 Browse through the call list ........... 24 Button assignment ....................... 4 Safety information ....................... 3 Scope of supply .......................... 8 Search (skip) ........................
Brief operating instructions Brief operating instructions Outgoing message recording Ø Press selection button to choose the OGM × Press OGM and keep it pressed Start speaking your OGM Release OGM Testing your outgoing messages or Press selection button to choose the OGM Press OGM briefly Set the desired volume Press the selection button to erase the OGM Playback of incoming messages or 2 sec. Press playback briefly to start playback of new ICMs Keep playback pressed for 2 sec.
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Brief operating instructions RETELL AG Halskestr. 1 D – 40880 Ratingen phone: +49 2102 428 – 189 fax: +49 2102 428 – 180 e-mail: export@Retell.de Internet: www.Retell.
