User's Manual

iBreeze CPAP System User Manual
26
11 Troubleshooting
If your device has the following problems in the usage, please try the following
measures. If it can’t be resolved, please contact the maintenance provider.
Problem Possible Cause Action
Nothing happens
when you apply
power to the device.
The backlights on the
keys do not light.
There’s no power
at the outlet or the
device is
unplugged.
Check the outlet and verify that the
device is properly plugged in. Make
sure there is power available at the
outlet. Make sure the AC power cord
is connected correctly to the power
supply and the power supply cord is
securely connected to the device’s
power inlet. If the problem continues
to occur, contact your home care
provider. Return both the device and
power supply to your provider, so they
can determine if the problem is with
the device or power supply.
Air is leaking from
around my mask
Mask may be
fitted incorrectly.
Make sure your mask is fitted
correctly. See your mask user guide
for fitting instructions or use the Mask
Fit function to check your mask fit and
seal.
I am getting a dry or
blocked nose
Humidity level
may be set too
low.
Adjust the Humidity Level.
I am getting droplets
of water on my nose,
in the mask and air
tubing
Humidity level
may be set too
high.
Adjust the Humidity Level.
My mouth is very dry
and uncomfortable
Air may be
escaping through
your mouth.
Increase the Humidity Level.
You may need a chin strap to keep
your mouth closed or a full face mask.
Air pressure in my
mask seems too high
(it feels like I am
getting too much air).
Ramp may be
turned off.
Use the Ramp Time option.
Air pressure in my Ramp may be in Wait for air pressure to build up or turn