Specifications

20 ❍ REMstar Plus User Manual
The table below lists common problems you may have with the REMstar Plus System and possible
solutions to those problems. If none of the corrective actions solve the problem, contact your home
care provider.
Problem
The pressure being
delivered feels different.
The airflow from the
REMstar Plus seems warm.
The noise level of the
REMstar Plus has changed to
include unusual or harsh
sounds during operation.
The REMstar Plus will not
turn on.
Pressing the Ramp button
does not reduce the air
pressure.
The REMstar Plus has been
dropped into water or fluids
have gotten into the
enclosure.
Solution(s)
Check the elevation setting to be sure it is set to your elevation
Change the elevation setting if necessary. If the elevation setting is
correct, contact your home care provider or Respironics for
directions on having the REMstar Plus serviced. Please have the
device’s serial number ready when you call.
Replace or clean the filter. Make sure the REMstar Plus is away
from bedding or curtains that could block the flow of air around the
REMstar Plus. Make sure the REMstar Plus is away from heating
equipment (e.g., forced air vents, radiators).
Contact your home care provider or Respironics for directions
on having the REMstar Plus serviced. Please have the device’s serial
number ready when you call.
Make sure that the REMstar Plus is plugged into a working outlet.
If you are using a DC battery, the battery may need to be recharged
or replaced or the fuses may need to be replaced. Contact your
home care provider or Respironics for directions on having the
REMstar Plus serviced. Please have the devices’s serial number
ready when you call.
Contact your home care provider. Ramp may not have been
prescribed for you.
Discontinue use. Disconnect the power cord from the AC wall
outlet. Pour out the excess water and allow the REMstar Plus to dry
out. If the device does not function properly, contact your home
care provider.
Troubleshooting