User manual
5-4 BIpap auto m SerIeS uSer manual
proBlem Why It happened What to do
The device does not operate
when you press the
button. The airow does not
turn on.
There may be a
problem with the
blower.
Make sure the device is powered correctly, following the instructions
on the previous page. If the audible indicator sounds and the button
backlights turn on when you apply power, but the airow does not
turn on, there may be a problem with your device. Contact your
home care provider for assistance.
Note: When the device is functioning correctly, after you press
the button, the device beeps and the airow turns on
after a slight delay. This brief delay is normal.
The device’s display is erratic. The device or
power supply has
been dropped or
mishandled, or the
device or power supply
is in an area with
high Electromagnetic
Interference (EMI)
emissions.
Unplug the device and the power supply. Reapply power to the
device. If the problem continues, relocate the device to an area with
lower EMI emissions (e.g., away from electronic equipment such as
cellular phones, cordless phones, computers, TVs, electronic games,
hair dryers, etc.).
If the problem still occurs, contact your home care provider for
assistance.
Device Resets/Reboots:
The device shuts down and
restarts automatically during
therapy.
(This is unlikely to occur.)
The device comes
installed with
troubleshooting
software that
automatically monitors
performance.
Such a reset poses no danger to the patient and assures that the
patient receives prescribed therapy throughout the night. If there
is a possibility of damage to the device, the device will shut down
permanently. The product will then display the following system
error alert to indicate that the device be returned to the home care
provider for service:
Service Required
The Ramp feature does not
work when you press the Ramp
button ( ).
Your home care
provider did not
prescribe Ramp
for you, or your
prescription pressure
is already set to the
minimum setting.
If Ramp has not been prescribed for you, discuss this feature with
your home care provider to see if they will change your prescription.
If your provider has enabled Ramp, but the feature still does not
work, check the pressure setting on your Active Display screen. If it is
set to the minimum setting, the Ramp feature will not work.