Specifications
23
EverGo User Manual
TroubleshooTInG
e table below shows a list of common problems and actions you can
take. If you are unable to resolve a problem, please contact your home care
provider.
Problem Possible Cause What You Should Do
Device Won’t
Turn On
Batteries are
depleted�
Use the AC or DC power cords
to operate the device (with the
batteries inserted) to recharge the
batteries� If this does not resolve the
problem, contact your home care
provider�
Batteries are not
installed correctly�
Remove the batteries and install
them correctly�
Screen not touched
twice�
Touch the blank screen and then
touch the On/O symbol shown on
the next screen�
Device Will Not
Trigger A Pulse
Of Oxygen
EverGo is not
turned on�
Touch the blank screen and then
touch the On/O symbol shown on
the next screen�
Cannula tubing is
kinked or twisted�
Make sure the tubing is connected
properly to the oxygen outlet port
and that it is free of any obstruction�
Device malfunction� Contact your home care provider�
Oxygen
Not At Full
Concentration
Device is warming
up�
Wait 10 minutes for the device to
deliver oxygen at the prescribed
concentration� If the condition
persists, contact your home care
provider�
Alarm Occurs The device needs
your attention�
See pages 18-22 for information
about specic alarms and what you
should do�