User manual

Provider Manual
39
CHAPTER 8: TROUBLESHOOTING
This chapter describes problems that you may experience with your
Harmony or mask and presents possible solutions.
Problem Why It Happened What To Do
Does not operate
when you press
thePressure On/
Off button.
If the power LED is off,
no power at the outlet or
the Harmony is unplugged.
If the power LED is on,
problems in the Harmony.
Check the outlet
power and verify
that the Harmony
is plugged in.
The inlet filters may
be dirty.
The Harmony may be
operating in direct
sunlight or near a heater.
Clean or replace the
inlet air filters as
described in Chapter
9. If the Harmony is
in direct sunlight or
near a heater, move it.
If the problem
persists, contact your
home care provider.
The air out of
the mask is
much warmer
than usual.
This could be due to
improper headgear
adjustment or improper
mask fitting.
Check the headgear
adjustment as
described in the
headgear instructions.
Contact your home
care provider for a
refitting or a
different size mask.
The mask feels
uncomfortable
to wear.
This could be due to
improper headgear
adjustment or improper
mask fitting.
Check the headgear
adjustment as
described in the
headgear instructions.
Contact your home
care provider for a
refitting or a
different size mask.
There is significant
air leakage around
the mask.