User guide

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Warranty and repairs
The manufacturer provides a warranty on hearing instruments in the event of defects in workmanship
or materials, as described in applicable warranty documentation. In its service policy, the manufacturer
pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to
the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with
environment friendly best practices. Hearing instruments therefore, at the manufacturer’s discretion, may
be replaced by new products or products manufactured from new or serviceable used parts, or repaired
using new or refurbished replacement parts.
For hearing instruments that require service, please contact your hearing healthcare professional at your
local Costco Hearing Aid Center for assistance, or visit Costco.com or call 1-800-774-2678 for a Hearing
Aid Center location. Hearing instruments that malfunction must be repaired by a qualified technician. Do not
attempt to open the case of hearing instruments, as this will invalidate the warranty.
Temperature test, transport and storage information
Kirkland Signature Hearing Instruments are subjected to various tests in temperature and damp heating
cycling between -25 C and +70C according to internal and industry standards. During transport or storage,
the temperature should not exceed the limit values of -20C to 60C and relative humidity of 90% RH, non
condensing (for limited time). The air pressure between 500 and 1100 hPa is appropriate.
Be aware of information marked with the warning symbol
i WARNING points out a situation that could lead to serious injuries,
CAUTION indicates a situation that could lead to minor and moderate injuries”
i
Advice and tips on how to handle your hearing instrument better.
Equipment includes RF transmitter
Product is a Type B applied part
Please ask your local hearing healthcare profession-
al concerning disposal of your hearing instrument