Cochlear ™ Nucleus® 6 Sound Processor Bimodal Pairing and Streaming Manual
Microphone Pairing Before You Begin: 1 ™ Turn off ReSound Hearing Aid and Nucleus 6 Sound Processor. ® The Cochlear Nucleus 6 (CP900 Series) Sound Processor may require a simple software update before it can pair to a wireless accessory. In addition, the CR230 Remote Assistant will not be able to monitor or control wireless streaming without a software update. Confirm the CP900 Series Sound Processor and CR230 Remote Assistant (if applicable) has been connected to Cochlear™ Custom Sound® 4.
Microphone Streaming 1 3 Turn on ReSound Hearing Aid and Nucleus 6 Sound Processor. Nucleus 6 Sound Processor Choose from one of the 4 options below to start streaming. Nucleus 6 Sound Processor Press and hold the upper button for 3 seconds. Repeat to correspond to channel. 2 4 ReSound Hearing Aid Choose from one of the 5 options below to start streaming. ReSound Hearing Aid Press and hold the push button for 3 seconds. Repeat to correspond to channel. Turn on microphone.
Microphone FAQs Connectivity Q: How far from the microphone can I hear the sound? A: You should be able to hear the streamed signal over 80 feet (25 meters) from the microphone in ideal, clear line of sight in situations where the microphone is facing the hearing devices. If the sound does not come through clearly, you may have to move closer to the microphone. Range varies depending on the environment.
Microphone Troubleshooting Symptom Cause Possible Remedy Sound from the microphone isn’t clear. This could be because the hearing devices are out of range of the microphone or the cable connecting the microphone to the auxiliary source may not be inserted properly. A) Try shortening the distance between the hearing devices and the microphone. The microphone may be too close to other electrical devices such as a DVD player or stereo receiver causing interference. Streaming signal disappears.
Phone Clip Pairing Before You Begin: 1 Turn off ReSound Hearing Aid and Nucleus 6 Sound Processor. Sequence of Pairing MUST occur in this order: 4 Turn on ReSound Hearing Aid. The hearing aid pairing is successful when the yellow flashing light on the Phone Clip turns solid. 5 The yellow light will go back to flashing when ready for the Nucleus 6 Sound Processor pairing. 6 Turn on Nucleus 6 Sound Processor by connecting the battery and confirm successful pairing.
Phone Clip Pairing with Mobile Phone 1 2 3 Turn on Phone Clip and remove silver cap. Press blue Bluetooth® pairing button on Phone Clip. Turn on mobile phone’s Bluetooth® function and search for new Bluetooth® devices. Select “Hearing Aid Phone” from the list. Switch on NOTE: If mobile phone asks for passcode, enter “0000” (four zeros). Remove cap NOTE: The LED will turn blue indicating that Bluetooth® pairing mode has been activated. Bluetooth® pairing mode is active for 2 minutes.
Phone Clip FAQs Connectivity Q: Can the Phone Clip be used bimodally (a Nucleus 6 Sound Processor and a ReSound Hearing Aid)? A: Yes, Cochlear™ Nucleus 6 Sound Processors will work bimodally with the Phone Clip and compatible ReSound wireless hearing aids. The key is to make sure both devices are paired in the same 20 second window and that the hearing aid is paired first.
Phone Clip Troubleshooting Symptom Cause Possible Remedy I follow the pairing steps for a bimodal set up but can only hear streaming in one ear. If the hearing aid and processor are not paired sequentially in the same pairing window, then only the last device paired to the Phone Clip will stream. Re-pair your devices in the proper sequence; hearing aid first, then Cochlear device. Phone doesn’t work with the Phone Clip after pairing. The Phone Clip is powered off. Power on the Phone Clip.
TV Streamer Pairing Before You Begin: 1 Plug power cable into TV Streamer, and plug into wall outlet. Ensure your Nucleus 6 Sound Processor has a fresh or recharged battery, and hearing aid has a new battery. You may experience connectivity issues if battery power is low. 2 Turn off ReSound Hearing Aid and Nucleus 6 Sound Processor. 4 Turn on ReSound Hearing Aid. The hearing aid pairing is successful when the yellow flashing light on the TV Streamer turns solid.
TV Streamer Streaming 3 1 Turn on ReSound Hearing Aid and Nucleus 6 Sound Processor. Nucleus 6 Sound Processor Choose from one of the 4 options below to start streaming. Nucleus 6 Sound Processor Press and hold the upper button for 3 seconds. Repeat to correspond to channel. 2 4 ReSound Hearing Aid Choose from one of the 5 options below to start streaming. ReSound Hearing Aid Press and hold the push button for 3 seconds. Repeat to correspond to channel.
TV Streamer FAQs Connectivity Q: How many Wireless TV Streamers can I pair my processor to? A: Many newer TVs do not have the RCA audio out jacks but do have an optical audio out jack. This jack requires an additional optical (Toslink) cable to connect. The TV streamer comes with an Optical (Toslink) and RCA cable included. A: Your sound processor can be paired to up to three sharable Wireless Accessories (microphones and TV Streamer) and one Phone Clip, for a total of four Wireless Accessories.
TV Streamer FAQs Volume Q: Can I hear others while watching TV? Q: Does the volume on the sound source also affect the volume in my hearing devices? A: Depending on the mixing ratio of your sound processor microphones and the streamed audio, you can carry on a conversation while watching TV if you choose. A: Normally, it does not. To adjust the streamed sound from the TV, stereo or computer you can use the volume control on the top of the TV Streamer.
TV Streamer Troubleshooting Symptom Cause Possible Remedy Sound isn’t clear. The hearing devices are out of range of the Wireless TV Streamer. Try shortening the distance between the hearing devices and the Wireless TV Streamer. The cable connecting the Wireless TV Streamer to the TV, stereo, computer or other audio sources is not inserted completely into the Wireless TV Streamer. Ensure that all cables are plugged in and the power is on.
TV Streamer Troubleshooting Symptom Cause Possible Remedy There is no sound in the hearing instruments although it is in the streaming program. The TV Streamer and hearing instruments are not within wireless range. Ensure that the TV Streamer and hearing instruments are within wireless range. The TV might have been powered off or the sound from the TV has been muted. Power on or unmute the TV. The sound from the TV Streamer is distorted. The audio input level from the TV is too high.
CR230 or CR210 Remote Connectivity ™ ® Q: Does the Cochlear Nucleus CR230 or CR210 Remote also control a ReSound Hearing Aid? A: No the Cochlear™ Nucleus® Remote Control is unique to the cochlear implant system; separate remote controls are required for a ReSound Hearing Aid and a Nucleus 6 Sound Processor. Q: What shows on the CR230 screen when pairing the Wireless Accessories? A: The CR230 Remote Assistant only shows active streaming and standby modes but does not display pairing information.
ReSound Unite Remote Control 2 Connectivity Q: Does the ReSound Unite Remote Control 2 also control the Cochlear™ Nucleus® implants? A: No, the ReSound Remote Control is unique to the ReSound hearing aid system; separate remote controls are required for a ReSound Hearing Aid and a Cochlear™ Nucleus® 6 Sound Processor. ReSound Unite Remote Control 2 Troubleshooting Symptom Cause Possible Remedy No information is shown in the display after it has been activated.
General Q: How do Cochlear™ products work with ReSound Hearing Aids? Q: If there is a problem with a wireless accessory, which company should I contact? A: ReSound wireless compatible hearing aids and Cochlear wireless compatible sound processors share a common 2.4 GHz platform. This allows wireless accessories to stream audio to a Cochlear Sound Processor fitted to one ear and a ReSound wireless compatible hearing aid fitted to the other ear.
©2016 Cochlear Limited, all rights reserved. Trademarks and registered trademarks are the property of Cochlear Limited or Cochlear Bone Anchored Solutions AB. ©2016 The GN ReSound Group, all rights reserved. The trademarks listed are owned and used by The GN ReSound Group and its related affiliates. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Cochlear is under license . ©2016.
