Specifications

Section 6
9
Troubleshooting
Research Instruments Ltd
6
SECTION 6 - TROUBLESHOOTING
RFID System
Problem Possible Cause Soluon
Tags Not Reading
Metal near reader
Remove any metallic objects from the area,
check if the tags reappear in the Work Area
Loose or no
connection
Check security of USB and power cable
connections. Verify that the light on the power
supply is illuminated
RF noise or
interference
Other electrical devices in the lab can cause
RF noise/interference. If a portable electronic
device has been brought close to the device,
remove it and check if the tags reappear in
the Work Area
Broken tag
Check whether the tag is readable by a
dierent RI Witness device. If it is not, discard
that tag
Antenna tuning
problem
Navigate to the Work Area Settings screen,
then click Connected Devices, then Sperm
Prep Reader, then RFID Tuning, check that
all 3 channels have green ticks next to them.
If any have a yellow warning triangle next to
them, contact an RI service representative