Full Product Manual

For further questions, consult our technical support team by emailing us at
[e-mail] or by calling 800-330-8678.
1.Why won’t my Phoenix turn on?
2.Can I leave my panels connected to the Phoenix for it to trickle charge?
(This applies to leaving the AC outlet connected as well)
3.When I plug the AC power cord into Phoenix, it does not charge, what do I do?
4.Why does the Phoenix battery not last very long?
5.How many panels can I connect to my Phoenix?
6.Is the Phoenix waterproof?
7.Is the battery replaceable?
8.What do I do when I get an error code?
Press the metal power button to turn the Phoenix on. The blue lit ring around the power button
indicates the Phoenix is ready to power. If the blue lit ring is not visible, make sure to fully charge
your
Phoenix using the provided AC cable or through the integrated solar panels. Charging
will be in effect even
if
the LCD display is not turned on. Check for error codes.
The Phoenix is equipped with a lithium polymer battery pack. Lithium batteries are not meant for
trickle charging and therefore, it is not recommended to leave the power source (integrated solar panels
or AC cable) connected for extended periods of time beyond estimated charge times.
Check for error
codes.
The Phoenix can charge even if the LCD is not turned on. Turn on the Phoenix while charging to check if
the battery icon is displaying a charging motion. This should indicate charging. Check for any error
codes and if the problem persists,
contact our technical support team.
Different devices operate on different wattages. The Phoenix has a 210 watt-hour (Wh) capacity. Double
check your device wattages and if possible start using more energy-efficient devices. Check for any errors
codes.
The Phoenix can accept a total of two panels and a total of 100 watts from the combined PV port. The
Phoenix is equipped with one
MC4 to DC-IN Adaptor for pairing with Renogy solar panels.
The Phoenix is not waterproof, but definitely water-resistant as long as the accessory doors are closed.
The Phoenix offers replacement batteries. Consult our technical support team for more information.
Make sure the devices do not exceed the Phoenix’s technical specification. In some cases , powering
off the Phoenix and disconnecting all connections should reset the error code . All other questions please
consult our technical support team.
9.Why do I get error code 36 when charging through the ac outlet?
Error code 36 behaves like an over-charge electronic protection. If the battery management system
detects full charge it will not let you charge the Phoenix if it is 95%-100% charged.
Technical Specifications
Battery
Output Ports
Input Ports
General System
Type Li-ion Battery Pack
Voltage 14.8V
Capacity 16Ah
Cycle Life 1500
Max Charging Current 9A
Inverter Wave Form Pure Sine Wave, 150W
AC Outlet Voltage 110V
USB (4) 5V, 2.4A Max (6 A total)
CIG Out 12V, 12.5A Max
DC Out (2) 12V, 3A Max (6 A total)
Operating Temperature Range 14°F to 104°F
Charging Temperature Range 32°F to 104°F
Storage Temperature Range -4°F to 140°F
Method of Cooling Fan + Convection
Dimensions 16.24 x 11.95 x 3.94inchs
Weight 12.8 lbs.
Certifications / Standards FCC, UN38.3 Standard, CE
PV Input Voltage Range 17-30VDC
Max Additional PV Input 100W