Full Product Manual
13 
System Status Troubleshooting 
Description 
Troubleshoot 
Battery is low-voltage 
Use a multi-meter to verify the rated battery voltage. 
Disconnect any loads connected to the battery to allow it to 
charge. 
Battery is over-voltage 
Use a multi-meter to check the voltage of the battery. Make 
sure the battery voltage is not exceeding the rated 
specification of the charge controller. Disconnect battery. 
PV is over-voltage 
Use a multi-meter to check the voltage of the panels. Ensure 
that they meet the specification of the controller to not 
exceed 25 VDC. 
Battery is over-heating 
When heat is exceeding the specification of the controller, it 
will automatically shut down. The controller will resume to 
operate once it interprets a change in temperature. 
Other Considerations 
Charge controller does 
not charge during 
daytime when the sun 
is shining on the solar 
panels. 
Confirm that there is a tight and correct connection from the 
battery bank to the charge controller and the solar panels to 
the charge controller. Use a multi-meter to check if the 
polarity of the solar modules have been reversed on the 
charge controller’s solar terminals.  
No LED indicator when 
battery is connected to 
the charge controller 
The battery voltage may be less than 9V. A minimum of 9V 
is required to power on the controller. 
Battery LED light does 
not flash when holding 
for 7 seconds. 
The battery selection LED must be enabled. Disconnect the 
battery from the controller, then connect the battery to the 
controller to reset it. Then hold the gray button for 7 
seconds, release the button, and then immediately press the 
gray button one more time to select a battery type.  
Maintenance 
For best controller performance, it is recommended that these tasks be performed from 
time to time. 
1.  Check that controller is mounted in a clean, dry, and ventilated area. 










