Warranty
RENOGY is a trademark of RNG Group Inc.
2015 RNG Group Inc. All rights reserved.
RNG
-10D; RNG-20D; RNG-30D; RNG-50D; RNG-50P;
RNG
-100D; RNG-100MB; RNG-100P; RNG-150D; KIT-
STCS60D; KIT
-STCS100D; KIT-STCS100D-NC; RNG-KIT-
STCS100MB; RNG
-KIT-STCS100MB-NC; RNG-KIT-
STCS200MB;
RNG-KIT-STCS200MB-NC
5 year material and workmanship warranty
RNG
-50DB; RNG-100DB
3 year material and workmanship warranty
KIT
-FIREFLY
1 year material and workmanship warranty
Performance Warranty period for the following PV Modules after August 1
st
, 2015:
*Excluding charge controller and wire defects
*The power output will be measured under RNG Group Inc. standard measurement conditions.
RNG
-10D; RNG-20D; RNG-30D; RNG-50D; RNG-100D; RNG-150D;
RNG
-250D; RNG-260D; RNG-270D; RNG-280D; RNG-300D; RNG-50P;
RNG
-100P; RNG-240P; RNG-250P; RNG-260P; RNG-300P; RNG-310P;
RNG
-320P; KIT-STCS60D; KIT- STCS100D; KIT-STCS100D-NC; RNG-
KIT
-STCS100MB; RNG-KIT-STCS100MB-NC; RNG-KIT-STCS200MB;
RNG
-KIT-STCS200MB-NC
5 year 95% output warranty
10 year 90% output warranty
25 year 80% output warranty
RNG
-50DB; RNG-100DB; KIT-FIREFLY
No Performance Warranty
2.
General Conditions for Warranty Claims
For Workmanship and Material Warranty: If the Purchaser experiences any defects in materials and
workmanship under normal application, such as defects and/or failures due to manufacturing or due to
materials, it is their responsibility to contact the Warrantor’s technical support team. The technicians will offer
steps and procedures to test the PV module(s), repair the PV module(s) or require the Purchaser to ship the
PV module(s) to the technical support team if needed. Based on the outcome, the warranty service will then be
in effect.
For Performance Warranty: If the Purchaser experiences any difficulty with performance of their PV module(s),
it is their responsibility to contact the Warrantor’s technical support team. If the PV module(s) is under
performance warranty, the technicians will offer steps and procedures to test a product, repair a product or
require the Purchaser to ship the product to the technical support team if needed. The power output volumes
with be determined by RNG Group Inc. standard measurement conditions. Based on the outcome, the
warranty service will then be in effect.
This warranty extends only to the original Purchaser. If gifted or resold the customer must go through the
original Purchaser in order to claim warranty. Original order information is needed to claim warranty. If original
order was shipped within the US, the Purchaser will be responsible for additional shipping costs out of the US.
The Customer’s sole and exclusive remedy and the entire liability of the Warrantor, its suppliers and affiliates
for breach of the warranty is, either to replace the PV module(s) or component parts of the PV module(s) and