Warranty
RENOGY is a trademark of RNG Group Inc. 
2015 RNG Group Inc. All rights reserved. 
Performance Warranty period for the following PV Modules after August 1
st
, 2015: 
*Excluding charge controller and wire defects 
*The power output will be measured under RNG Group Inc. standard measurement conditions. 
RNG-10D; RNG-20D; RNG-30D; RNG-50D; RNG-100D; RNG-150D; 
RNG-250D; RNG-260D; RNG-270D; RNG-300D; RNG-50P; RNG-100P; 
RNG-240P; RNG-250P; RNG-260P; RNG-300P; RNG-310P; KIT-
STCS60D; KIT- STCS100D; KIT-STCS100D-NC; RNG-KIT-
STCS100MB; RNG-KIT-STCS100MB-NC; RNG-KIT-STCS200MB; 
RNG-KIT-STCS200MB-NC 
5 year 95% output warranty 
10 year 90% output warranty 
25 year 80% output warranty 
RNG-50DB; RNG-100DB; KIT-FIREFLY 
No Performance Warranty 
2. 
General Conditions for Warranty Claims 
For  Workmanship  and  Material  Warranty:  If  the  Purchaser  experiences  any  defects  in  materials  and 
workmanship under normal application, such as defects and/or failures due to manufacturing or due to 
materials, it is their responsibility to contact the Warrantor’s technical support team. The technicians will 
offer steps and procedures to test the PV module(s), repair the PV module(s) or require the Purchaser to 
ship the PV module(s) to the technical support team if needed. Based on the outcome, the warranty service 
will then be in effect. 
For  Performance  Warranty:  If  the  Purchaser  experiences  any  difficulty  with  performance  of  their  PV 
module(s), it is their responsibility to contact the Warrantor’s technical support team. If the PV module(s) is 
under performance warranty, the technicians will offer steps and procedures to test a product, repair a 
product or require the Purchaser to ship the product to the technical support team if needed. The power 
output volumes with be determined by RNG Group Inc. standard measurement conditions. Based on the 
outcome, the warranty service will then be in effect. 
This warranty extends only to the original Purchaser. If gifted or resold the customer must go through the 
original Purchaser in order to claim warranty. Original order information is needed to claim warranty. If 
original order was shipped within the US, the Purchaser will be responsible for additional shipping costs out 
of the US. The Customer’s sole and exclusive remedy and the entire liability of the Warrantor, its suppliers 
and affiliates for breach of the warranty is, either to replace the PV module(s) or component parts of the PV 
module(s)  and  in  some  cases  refund  the  PV  module(s)  cost.  This  warranty does  not  cover  labor.  PV 
modules or components that have been serviced or replaced under their warranty period do not receive 
extended warranties. Instead, the serviced/replaced PV module(s) will abide to the original warranty period 
issued when first purchased. No employee, agent, dealer or any other person is authorized to give any 
warranties on behalf of the Warrantor, not expressly set forth in this limited warranty. 
3. 
Exclusions and Limitations 
The  warranty does  not  cover  failures  result  from  incorrect  handling,  product  modifications,  installation, 
conversion or additions, supplements, operation, natural elements (weather), excessive or deficient energy 
supply, chemicals, the effect of solid bodies or deliberate damage. If the Warrantor determines that the 
problem  with the PV module(s) is not due to a manufacturing defect in the Warrantor’s workmanship or 
materials, or otherwise does not qualify for warranty repair, then the Purchaser will be responsible for all 
costs incurred by the Warrantor necessary to repair, replace and transport the PV module(s). 







