Warranty

ManualsBrandsRenogy ManualsAlternative Energy Solutions30-Watt 12-Volt Monocrystalline PV Solar Panel

RENOGY is a trademark of RNG Group Inc.

Limited Warranty for PV Modules

Thank you for your interest in the products and services of RNG Group Inc. By acquiring the products of

RNG Group Inc., you have purchased quality. As a sign of confidence in our quality, we are pleased to

grant you with the following warranties for our photovoltaic products.

Limited Warranty

The products manufactured by RNG Group Inc. (the “Warrantor”) are warranted to be free from defects in

workmanship and materials under normal use and service. The warranty is in effect from the date of

purchase by the user (the “Purchaser”). This limited warranty covers substantial defects in material or

workmanship and performance.

If any RNG Group Inc. PV Module(s) fails to follow this Limited Warranty and any and all power loss is

determined by the Warrantor’s technical support team then the Warrantor will either repair or replace the

defective PV module(s) with a new or refurbished PV module(s). All replacements will be compatible with

the original PV module(s) with an equal or even greater power rating (in some cases). If for any reason

RNG Group Inc. is unable to repair or replace the defective PV module(s) then a refund can occur.

*Please note that all outsourced PV modules and OEM PV modules will not be covered by RNG Group

Inc.’s limited material and workmanship warranty or RNG Group Inc.’s Limited Performance Warranty.

Instead, outsourced PV modules will be covered under the original manufacturer’s warranty, if applicable,

and OEM PV modules’ warranty will be determined at the time of purchase.

Material and Workmanship Warranty period for the following PV Modules after August 1

, 2015:

*Excluding charge controller and wire defects

RNG-240P RNG-250D; RNG-250P; RNG-260D; RNG-

260P; RNG-270D; RNG-270P; RNG-300P; RNG-

310P;

10 year material and workmanship warranty

RNG-10D; RNG-20D; RNG-30D; RNG-50D; RNG-50P;

RNG-100D; RNG-100MB; RNG-100P; RNG-150D; KIT-

STCS60D; KIT-STCS100D; KIT-STCS100D-NC; RNG-

KIT-STCS100MB; RNG-KIT-STCS100MB-NC; RNG-

KIT-STCS200MB; RNG-KIT-STCS200MB-NC

5 year material and workmanship warranty

RNG-50DB; RNG-100DB

3 year material and workmanship warranty

KIT-FIREFLY

1 year material and workmanship warranty

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Summary of content (7 pages)

PAGE 1
www.Renogy.com Limited Warranty for PV Modules Thank you for your interest in the products and services of RNG Group Inc. By acquiring the products of RNG Group Inc., you have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following warranties for our photovoltaic products. 1. Limited Warranty The products manufactured by RNG Group Inc. (the “Warrantor”) are warranted to be free from defects in workmanship and materials under normal use and service.
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Performance Warranty period for the following PV Modules after August 1 st, 2015: *Excluding charge controller and wire defects *The power output will be measured under RNG Group Inc. standard measurement conditions.
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The warranty shall be asserted with the Warrantor in writing enclosing a copy of the invoice and a description of the defect/loss of performance within the warranty period. The Warrantor shall accept no returns of PV modules without the previous written request for this. Within five (5) business days of the date of notification, the Warrantor will provide the Purchaser with an RMA number and the location to which the Purchaser must return the defective PV module(s).
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www.Renogy.com Limited Warranty for Accessories Thank you for your interest in the products and services of RNG Group Inc. By acquiring the products of RNG Group Inc., you have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following warranties for our photovoltaic products. 1. Limited Warranty The products manufactured by RNG Group Inc. (the “Warrantor”) are warranted to be free from defects in workmanship and materials under normal use and service.
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CTRL-MPPT20; CTRL-MPPT40; CTRL-PWM10DB; CTRL- PWM10; CTRLPWM20DB; CTRL-PWM30; CTRL-PWM30-LCD; CTRL-PWM5; CTRL-PWM10LCD-VS; CTRL-PWM20-LCD-VS; CTRL-PWM30-LCD-VS; RNG-CTRL-ADV30; CTRL-WND30; RNG-CTRL-CMD20-MT50; RNG-CTRL-CMD40-MT50; RNGCTRL-CMD60; RNG-CTRL-RVR20; RNG-CTRL-RVR40; Charge Controllers 1-year material and workmanship warranty Inverters 1-year material and workmanship warranty INVT-500-12V; INVT-1000-12V; INVT-1500-12V; INVT-2000-12V; Inverter-Chargers 1-year material and workmanship warranty R
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2. General Conditions for Warranty Claims For Workmanship and Material Warranty: If the Purchaser experiences any defects in materials and workmanship under normal application, such as defects and/or failures due to manufacturing or due to materials, it is their responsibility to contact the Warrantor’s technical support team. The technicians will offer steps and procedures to test the product(s), repair the product(s) or require the Purchaser to ship the product(s) to the technical support team if needed.
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LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES WILL RNG GROUP INC. OR ITS AFFILIATES OR SUPPLIERS BE LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF RENOGY OR ITS AFFILIATE OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.