Warranty

RENOGY is a trademark of RNG Group Inc.
2015 RNG Group Inc. All rights reserved.
The warranty shall be asserted with the Warrantor in writing enclosing a copy of the invoice and a
description of the defect/loss of performance within the warranty period. The Warrantor shall accept no
returns of PV modules without the previous written request for this. Within five (5) business days of the date
of notification, the Warrantor will provide the Purchaser with an RMA number and the location to which the
Purchaser must return the defective PV module(s). Any PV module(s) returned for valid warranty service
shall be shipped at the expense and risk of the Warrantor. The Purchaser must return the PV module(s)
(or, if authorized by the Warrantor, the defective component parts), within fifteen (15) days after issuance
of the RMA number. The Warrantor will be under no obligation to accept any returned PV module(s) that
does not have a valid RMA number. All parts that the Warrantor replaces shall become the Warrantor’s
property on the date the Warrantor ships the repaired PV module(s) or part back to the Purchaser. The
Warrantor will use all reasonable efforts within thirty (30) days of receipt of the defective PV module(s) to
repair or replace such PV module. If a warranty claim is invalid for any reason, the Purchaser will be charged
at the Warrantor’s then-current rates for services performed and will be charged for all necessary repairs
and expenses incurred by the Warrantor. If the Warrantor determines that a warranty claim is valid, it will
ship the repaired or replaced PV module(s) to the Purchaser at the Warrantor’s cost.
RNG GROUP INC. MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY
OR CONDITION ARISING OUT OF A COURSE OF DEALING, CUSTOMER OR USAGE OF TRADE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL RNG GROUP INC. OR ITS AFFILIATES OR SUPPLIERS BE
LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST
PROFITS, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF RENOGY OR ITS AFFILIATE OR
SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so these
limitations may not apply to you. Neither RNG Group Inc. nor its affiliates or suppliers will be held liable or
responsible for any damage or loss to any items or products connected to, powered by or otherwise
attached to the Product. The total cumulative liability to the Purchaser, from all causes of action and all
theories of liability, will be limited to and will not exceed the purchase price of the Product paid by the
Purchaser. This warranty gives you specific legal rights and you may also have other legal rights that vary
from state to state.
RNG Group Inc.
2775 E. Philadelphia St.
Ontario, CA 91761
Phone: [phone]
Fax: [phone]
Email:
General Inquiries: [e-mail]
Sales Inquiries: [e-mail]
Technical Support Inquiries: [e-mail]
Customer Service Inquiries:[e-mail]