Users Manual USERS MANUAL Installation & Operating Instructions RHAON Version 1.10.4 For all Renkus-Heinz RHAON Empowered Loudspeaker Systems. Users of Renkus-Heinz Iconyx IC-R, ICL-R, ICL-FR and IC2 digitally steered arrays should refer to the Users Manual supplied with these arrays for installation & operating instructions.
Users Manual IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions 5. Do not use this apparatus near water. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on it. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
Users Manual TABLE OF CONTENTS Page Shipping Inspection 4 Technical Support 4 Introduction To RHAON 5 RHAON Organization 6 Preparation 7 Computer Requirements 7 Software Installation 7 Customizing Your RHAON Workspace 8 Virtual System Design 9 Assigning a Static IP Address 10 Saving a Project 11 The Network Manager 12 Connect Mode 13 Linking Software With Networked Loudspeakers 13
Users Manual INTRODUCTION Congratulations on your purchase of a Renkus-Heinz RHAON empowered loudspeaker system.. We hope you enjoy it. Your Renkus-Heinz loudspeaker was carefully tested and inspected before leaving our factory and should have arrived in perfect condition. Please carefully inspect the shipping carton(s) and loudspeaker(s) for any noticeable damage, and if any damage is found, immediately notify the shipping company.
Users Manual General Information Your RHAON-Empowered Loudspeaker’s amplifier/DSP stores all configuration settings, including the input source selection, in non-volatile memory. Analog Input 1 has been pre-selected at the factory so you can use the loudspeaker as an ordinary self-powered loudspeaker. Just connect a line level audio signal to Analog Input 1 and connect the AC power.
Users Manual TYPICAL PROJECT WORKFLOW P R E PA R AT I O N INSTALL RHAON software under Windows 7, 8, XP, or Vista SET COMPUTERS Static IP Address CHOOSE BACKGROUND IMAGE ADD VIRTUAL SPEAKERS This can make it easier to see or scan network for actual where Groups and Loudspeakers loudspeakers are in the venue GROUP VIRTUAL SPEAKERS or actual loudspeakers found on your network CONNECT OPEN NETWORK MANAGER ToverifyintegrityoftheEthernet network SCANTHE NETWORK RHAON assigns IP Addressesasneeded ASSOCIA
Users Manual Software Installation RHAON software will run on any PC computer that meets or exceeds the following requirements. Processor / Speed: RAM: Interface: Operating System: Associated Software: Screen Resolution: P R E PA R AT I O N You need a Windows PC running RHAON software in order to maximize the performance of RHAON-Empowered loudspeakers and your RHAON system.
Users Manual P R E PA R AT I O N Notice that the program warns you if your display settings may cause viewing problems. If you are using “Large Fonts,” we recommend you change to the default 96 DPI setting to avoid possible viewing problems. Customizing Your RHAON Workspace The grey background with RHAON watermark can easily be changed to something more useful, such as a block diagram of your system or a photo of the venue.
Users Manual RHAON software can save you time at the job site by enabling you to set up a complete virtual loudspeaker system before you go to the site. When you get to the site, you connect your computer to the network, link the virtual loudspeakers with their real counterparts, and upload the settings to each individual loudspeaker. Your loudspeaker system can include individual loudspeakers, groups of multiple loudspeakers, or a combination of both.
Users Manual Assigning a Static IP Address to the RHAON Host Computer P R E PA R AT I O N You can begin your preparation offline in a virtual environment, but to make a RHAON system operational you have to connect your computer and RHAON-Empowered loudspeakers to an Ethernet network. You need to associate the virtual loudspeakers you have created in RHAON with the actual loudspeakers installed in the system. The first step is to make sure the computer’s Network Interface Card (NIC) is properly setup .
Users Manual P R E PA R AT I O N Prior to plugging a RJ-45 connector into your computer’s Ethernet port, you need to make sure that RHAON has the correct network settings. In the RHAON software, go to the Options menu and select “Preferences”. On the General tab, make sure the correct NIC is selected in the Adapter field. The available selections are based on the listing of your network connection you noted earlier. Refer to page 13.
Users Manual P R E PA R AT I O N Saving Changes Each loudspeaker’s Connect, Control and Supervise Properties window also has a Save button. Pressing the Save button will save the change(s) to the project file and to the associated loudspeaker’s flash memory.. Note that although the changes are being sent to the project file, the project file itself is not being saved. The Network Manager MostRHAON setup and installation problems are “network problems” and not loudspeaker or RHAON problems.
Users Manual Linking Software Icons with Networked Loudspeakers Let’s say you’ve connected all your Ethernet inputs and outputs. Every venue is different, so is every network. For examples of RHAON / CobraNet networks, see Appendix 1. CONNECT To connect a RHAON network, you first make all the hardware connections, and then (if you are using CobraNet for digital audio distribution) assign signal routing using RHAON software. A typical amplifier input panel is shown on page 55 in Appendix 1.
Users Manual CONNECT Continue until all networked loudspeakers are linked to icons in the main workspace. When an icon is linked to a networked loudspeaker, the status indicator under its name changes from Unassigned (Red) to OK (Green). Notice that the directory listing for that loudspeaker also moves from the Network folder to the Speaker folder. To confirm that the setup is complete, return to System Layout and place the cursor over the loudspeaker listings in the directory tree.
Users Manual Properties Windows The Connect, Control and Supervise tabs at the top of the window allow you to switch between the three operating modes without returning to the main window. You can also open Properties files for more than one loudspeaker at the same time and move them around the work space. CONNECT The three operational modes of RHAON, Connect, Control and Supervise all have their own unique Properties window (see below).
Users Manual The vertical pane in each Properties window provides for loudspeaker identification and selected control features. See below for details. CONNECT Loudspeakers model number or name Loudspeakers DSP sample rate (48 kHz or 96 kHz). See Appendix lll for more details. Power On/Standby button. Turns amplifier On or places it in Standby. Turning AC power to the Array On and Off is a separate operation. Text fields for entering a name for the loudspeaker and listing its location.
Users Manual Assigning Digital and Analog Inputs The Assign Amplifier Inputs portion of the upper section is where you select which one of the multiple inputs will be routed to the Main input and which one will be used for the Priority override circuit. RHAON Empowered loudspeakers have provisions for two CobraNet digital audio inputs, two analog audio inputs. Selecting the input is as simple as clicking on one of the radio buttons.
Users Manual CobraNet Signal Routing CONNECT CobraNet devices transmit and receive digital audio (48 or 96 kHz, 16, 20 or 24 bit) in bundles of up to 8 channels. The number of channels per bundle can vary, depending on settings for latency and resolution. The number of bundles available depends on network bandwidth. Each CobraNet bundle has a number from the following ranges: 0: 1 thru 255: 256 thru 65,279: Disables the receiver or transmitter.
Users Manual CONNECT The next step is to connect the CobraNet Source Transmitters to the CobraNet Receivers in the RHAON loudspeakers. Double click on one of the Source’s green Tx triangles and then double click on one of the loudspeaker’s red Rx triangles to connect the two. A connection line will let you know the connection was completed. The loudspeaker’s Receiver automatically inherits the bundle settings of the Source Transmitter. Keep repeating these steps until all the loudspeakers are connected.
Users Manual CONTROL MODE CONTROL Control Mode provides access to the Loudspeaker Amplifier’s internal DSP and allows you to control its settings. You can enter Control Mode by clicking on the Control button at the top of the main workspace, or from within any loudspeaker’s Properties window. Any or all of the Control functions can be restricted to authorized operators who have password access; more information on password authorization can be found in the Supervise Mode section of this manual.
Users Manual User-Configurable DSP Functions CONTROL On the right side of the Control Properties window, in the upper dark grey section, you will see a frequency response graph. Underneath it are controls for 12 filters. To select a filter, click the button above its white data fields; then either type in your values, use the up-down arrows or scroll with your mouse to adjust the parameters. At the far left is a high pass filter; its low pass counterpart is at the far right.
Users Manual CONTROL Priority Override is one of the unique features of RHAON. It allows you to assign signal-activated priority override capabilities to any one of the array’s multiple inputs. The Priority Override controls in the lower right section of the properties window allow you to set the Attach Time, the Hold Time, the Release Time and the Threshold Level.
Users Manual Add Group Add Array All Loudspeakers Icon Nw it’s time to turn our attention to the All Loudspeakers icon in the upper left of the work space and to the Array and Group features of RHAON. CONTROL All Loudspeakers, Array and Group Control All Loudspeakers controls all the arrays in the system while Group controls only loudspeakers included in the Group.
Users Manual CONTROL Group Control (continued) Double clicking on the Group icon will open the Connect Properties folder. Notice that the Group Connect window shown here is very similar to the one for individual loudspeakers except for the lack of level meters and CobraNet channel selection facilities. In the dark grey area on the left are Power, Wink with Light and Wink with Audio buttons.
Users Manual Copy Settings / Paste Setting is a useful RHAON feature that can save you a significant amount of time on many projects. Right clicking on any one of the loudspeaker Icons while in either the Connect or Control mode introduces a pop up menu that includes a Copy Settings command line. See graphic to the right.
Users Manual SUPERVISE SUPERVISION RHAON constantly checks (supervises) each loudspeaker in the system and provides system operators with a comprehensive set of monitoring and loudspeaker/amplifier management tools. It alerts the operator to a problem anywhere in the system and assists in identifying the problem take corrective action. The Status field at the bottom of each loudspeaker’s icon allows the operator to monitor all Loudspeakers or Groups at a glance.
Users Manual The loudspeaker icons on the right each have “traffic light” status indicators; green is for all OK and red is for driver failure. Yellow indicates the driver has repeatedly been driven far enough into limiting that its normal life span may have been reduced. The traffic light conditions are mirrored in the status field of the supervise icons. Driver conditions are dynamically supervised with program material but an additional test button can confirm coil status.
Users Manual Event Logging & Notification SUPERVISE RHAON’s Event Logging function can record in a .log file events of the types you select. This allows the system’s operating status to be reviewed at any time. Audio evacuation and life safety systems are often required to provide this type of logging. To activate this feature, go to Options in RHAON’s main tool bar and select Preferences; then open the Event Logging folder.
Users Manual General Preferences Unit System allows you to change the units of temperature from Metric (Centigrade) to Imperial (Fahrenheit). Under Group Settings, you can set up a Power On Sequencing Delay for all grouped loudspeakers. This will help avoid a voltage surge that can trip building circuit breakers. Depending on the delay interval you select, there will be a .5, 1.0, 1.5 or 2.0 millisecond turn-on delay between each amplifier in the Group.
Users Manual Password Protection SUPERVISE RHAON software includes three levels of password protection. This features is designed to prevent inadvertent changes of Connect and Control Mode settings by anyone who is unauthorized or unfamiliar with the system. To open the Password Protection setup window shown below, hit Control-Alt-p. You can set up three levels of control access. They are called Designer, Operator and Supervisor. Each access level should have its own password.
Users Manual SUPERVISE Clicking on the Access Detail tab opens the window shown below. Its settings determine what control features will be available to “Operators” and “Supervisors”. These settings are themselves password protected and can only be changed by a Designer.
Users Manual APPENDIX I: Audio Evacuation & Life Safety Functions Although not certified as a “Life Safety” system, RHAON has been designed to meet the stringent requirements of most Audio Evacuation / Life Safety system specifications. Since “Life Safety” requirements vary widely from country to country and from one locality to another, we strongly recommend you contact your local authorities for an opinion before proposing a RHAON system for any Life Safety application.
Users Manual APPENDIX II: RHAON Block Diagrams CobraNet The drawing below shows the signal paths for a RHAON system using CobraNet digital audio distribution. Except for the analog audio input line to the CobraNet Converter, all audio signal runs are standard CAT5 cables. The network is a standard Ethernet star topology. CobraNet does not permit looping or “daisy chaining” from amplifier to amplifier. The maximum CAT5 cable length between devices is 100 Meters (approximately 325 feet).
Users Manual APPENDIX II: RHAON Block Diagrams CobraNet With Analog Backup The block diagram below shows a combination system combining CobraNet with analog audio distribution and RHAON loudspeaker control and monitoring. Notice that the analog audio wiring loops (is daisy chained) from loudspeaker to loudspeaker. Typical wiring diagram for a system having both analog and CobraNet audio distribution plus loudspeaker control and monitoring. Notes 1.
Users Manual APPENDIX II: RHAON Block Diagrams Serial Digital (AES3 aka AES/EBU) The block diagram below shows a RHAON system using digital audio distribution in the AES3 (AES/EBU) format along with RHAON loudspeaker control and monitoring. Notice that the wiring loops from loudspeaker to loudspeaker just as it does in analog distribution. The digital audio distribution line is conventional twisted pair shielded digital audio cable, Beldon 1800B or 1800F or equivalent. Notes 1.
Users Manual Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions To connect a loudspeaker to the RHAON network, you first make the hardware connections, and then (if you are using CobraNet for digital audio distribution) assign signal routing using RHAON software. Since all Ethernet connections are made using RJ45 connectors and CAT5 cable, the network infrastructure is cost-effective and easy to install.
Users Manual Appendix III: RHAON Hardware Inputs, Outputs & Indicators, Dimensions The RHAON input panel shown on the previous page is for a PF2-500R module; input panels for the PF1-200R and PF1-500R have the same controls in different layouts. The PM3-R RHAON module also has the same controls and indicators as the PF2-500R, but in a different layout (see below). Signal LED Flickers when an audi signal of at least -30 dBu is present at the primary analog audio input.
Users Manual APPENDIX IV: KEEPING YOUR RHAON PROGRAM UP-TO-DATE Updating Your Current Installation of RHAON New program versions of RHAON are posted on the Renkus-Heinz website, www.renkus-heinz.com, as soon as they are created. We recommend updating to the latest version only if the newer version has features that you need, such as an expanded listing of RenkusHeinz loudspeakers. In other words, follow the “if it isn’t broke, don’t try to fix it” policy.
APPENDIX IV: KEEPING YOUR RHAON PROGRAM UP-TO-DATE Users Manual Updating Your Current Installation of RHAON (continued) To update your RHAON program go to www.renkus-heinz.com and click on RHAON in the left hand menu to open the link to the REHAON Home page and to the latest RHAON program version; see below. Select(Download Latest Program Software) from the top f the RHAON page to download the RHAON software program and its Installer from the FPT site (higher version numbers indicate newer releases).
Users Manual APPENDIX IV: KEEPING YOUR RHAON PROGRAM UP-TO-DATE Updating Microcontroller and DSP Firmware The latest Microcontroller and DSP firmware files were installed in your loudspeaker before it was shipped to you. They contain the program that runs the DSP microcontroller and the loudspeaker specific control files for the associated loudspeaker. These files are updated from time to time as the firmware is updated and improved.
Users Manual Updating Microcontroller Firmware (Continued) Step 2: Select Update Microcontroller Firmware and when the window shown below opens select the appropriate firmware file and press Download. Notice that the window tells you what Microcontroller Firmware version is installed in the loudspeaker. Selecting Download will install the new firmware in the loudspeaker. Step 3: Wait for the Firmware transfer to complete. When finished, control will be returned to the dialog window. Select “Done”.
Users Manual Updating DSP Firmware The latest 48 kHz DSP firmware files (.bin files) were installed in your array before it was shipped to you, unless you specifically requested 96 kHz files be installed.. These files contain the loudspeaker specific EQ, crossover and protection settings for the loudspeaker and are updated from time to time as the firmware is improved. If you system was set up to operate at 48 kHz and you want to run at 96 kHz, you will need to install the 96 kHz .
Users Manual Updating DSP Firmware (Continued) Step 3: Wait for the Firmware transfer to complete. When finished, control will be returned to the dialog window. Select “Done”. Please be aware that the Mutes and the Analog Input Pad will be On after the update completes and may need to be reset. GENERAL INFORMATION Your Renkus-Heinz loudspeaker contains no user-serviceable parts and all service should be referred to qualified service personnel.
Users Manual SERVICING and TROUBLE SHOOTING GENERAL INFORMATION Your RHAON equipped loudspeaker contains no user-serviceable parts and all service should be referred to qualified service personnel. Great care was taken in its design, however, to allow it to be serviced in the field without being removed from its mounting position. The transducers can be replaced from the front of the column by removing the grille to expose the transducers and their mounting screws.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) Gated or Chopped Audio The Analog 1 input is receiving a signal, but some other input has been selected in the RHAON Connect tab. As a trouble shooting aid, the Analog 1 input will always pass audio if the signal exceeds a threshold level even if some other input is selected. The solution is to select Analog 1 as the input or disconnect the analog 1 input signal line.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) Lesson 2: Packet Addressing On a Local Area Network (LAN), packets are addressed by the Media Access Control (MAC) address of the network device. MAC addresses are “burnt-in” by the manufacturer of your network device (computer network card, RHAON loudspeaker, etc.) and are globally unique. This is like the VIN on your car. No matter where you register your car, the VIN stays the same and is unlike that for any other vehicle worldwide.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) RHAON Network Manager To activate the RHAON Network Manager open RHAION and select Network Manager from the File pull down menue. The Network Manager will scan the Ethernet network, list all the CobranNet devices it found on the network and identify them by name, MAC and IP numbers. It also checks for communication errors (dropped packets).
Users Manual SERVICING and TROUBLE SHOOTING (Continued) Symptom: RHAON reports “No CobraNet Devices found.” 1. Are you trying to use a Wi-Fi connection? You can’t use a Wi-Fi connection with RHAON. Wi-Fi doesn’t have sufficient bandwidth to handle Cobranet and RHAON, so you will need to switch to a wired Ethernet connection. 2. Has a private IP address been set up on the computers Ethernet Network Interface Card (NIC)? To check: a.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) If these settings are correct and you still receive the ‘No CobraNet Device Found” error message; 4. In RHAON select the File pull down menu and select the Network Manager. Wait for a minute or two to see if a list of the RHAON/CobraNet devices on the network appears. If it doesn’t something is blocking the CobraNet packets or you have a network problem. a. Disable any third-party software firewalls and network security software.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) 3. Check for split pairs. A split pair cable will drop packets even if the cable is only 2 meters long. The incorrect wiring example shown below represents a split pair. CORRECT WIRING Pins 1 & 2 = 1 pair Pins 3 & 6 = 1 pair Pins 4 & 5 = 1 pair Pins 7 & 8 = 1 pair INCORRECT WIRING (Split Pair) Pins 1 & 2 = 1 pair Pins 3 & 4 = 1 pair Pins 5 & 6 = 1 pair Pins 7 & 8 = 1 pair 4. Re-make the RJ45 connector.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) 4. Has the interconnect ribbon cable been accidently pinched between the cabinets? If so, it may be damaged and needs to be replaced. 5. Try Restarting the unit by pressing the Restart button. Double click on the the array’s icon and press the Restart button when the properties window opens. Symptom: Both the green and amber LEDs on one of my device’s Ethernet port are flashing; on all other devices only the green LED is flashing. 1.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) Symptom: I have to wait 10-20s for my device to be “connected” and traffic to begin when connecting my loudspeaker to the switch. 1. Your switch may have Spanning Tree Protocol (STP) turned on. STP prevents accidental looping in your network topology, but unfortunately needs to run an analysis on any new connection before it is deemed OK to be “on”. If you want to avoid the delay and don’t need any services STP provides, turn off STP on your switch.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) AUDIO FAILURE PROBLEMS Symptom: One of my Iconyx / IC Live arrays has been working fine, but now it seems to be dead; it isn’t passing any audio. What can I do? The first thing to do would be to check the network connection. Use RHAON to scan the network. If you can see the array on the network, drag it into the RHAON work space. If it Sync’s the network connection is OK. 1. If you can’t see it, check your network setup.
Users Manual SERVICING and TROUBLE SHOOTING (Continued) Check the Microcontroller version installed on the array (the version number is shown in the RHAON Supervisory window) and if it is earlier than version 2.43 update to the latest version. Please call our technical support staff before updating the firmware. They will be glad to walk you through the update process.
Users Manual Index A Access Control - 5, 30, 31 AC power - 16, 29 Adding Virtual Devices - 9 Assigning Inputs - 17, 18 Assigning Outputs - 17 Audio Evacuation - 32 All Loudspeakers - 23 B Background Image - 8 Block Diagrams - 33, 34, 35 C Centigrade - 29 CobraNet - 18 Bundles - 18, 19 Disable Receiver - 19 Latency - 18 Multicast - 18 Receivers (Rx) - 19, 20 Sample rate - 19 Transmitters (Tx) - 18, 19 Unicast - 18 Compression - 21 Connect Mode - 7, 13 to 19 Connect Loudspeaker Icon - 14 Connect Properties W
Users Manual L Latency - 18 Life Safety - 32 Linking Software Icons & Loudspeakers - 13 M Mute - 16 Microcontroller Firmware - 41 N Network - 10, 11, 46, 47 FAQ - 48 to 53 Network Interface Card - 5, 10 NIC - 48, 10 Packet Addressing - 45, 46 Switched Networks - 45 , 46 Troubleshooting - 44 to 53 Network Manager - 12, 487 O Operator - 30 Operator Alerts (Notification) - 28 E-mail - 28 P Packet Addressing - 45, 46 Pad - 16, 17 Password Protection - 5, 31, 32 Paste Settings - 25 Power On Sequencing - 29 Pref
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