User manual

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11. Troubleshooting
Bypurchasingthisdevice,youhaveacquiredaproductdesignedtothestateoftheartandoperationally
reliable.
Nevertheless, problems or errors may occur.
Therefore, we would like to describe how to eliminate possible errors here:
Always observe the safety information!
No function after the device has been switched on:
• Themainsplugisnotpluggedintothesocketcorrectly.
• Themainscableisnotconnectedtothedevicemainsconnectioncorrectly.
• Themainssocketisnotsuppliedwithcurrent.
• Thefusetriggered.Replaceit.Shouldthefusetriggeragain,havetheCDtunerrepairedinaspecialised
workshop.
There is no reaction to DMX commands:
• TheblackoutmodeisactivatedattheDMXcontroller.
• TheDMXaddressissetwrongly.
• TheconnectionbetweentheDMXcontrollerandthehazerisinterrupted.
• TheDMXlineistoolongorsubjecttointerference.UseaspecialDMXhighfrequencyline.Tryplacing
the DMX line away from the interference source.
• ThepolaritiesoftheDMXconnectionstotheDMXcontrollerandhazeraredierent.
• Ifpossible,tryanotherDMXcontroller.
There suddenly is no fog emission in operation anymore:
• Thedeviceperformssubsequentheating.Oncetheheatingprocessiscomplete,thedevicewillwork
again.
• Thedevicenolongerisconnectedtothevoltagesupply.Checkforcorrectconnectionandvoltagesup-
ply to the mains socket.
• Thetankisemptyandthereforetheconveyorpumpswitchedoautomatically.Pleasetopupfog.
The device produces fog in spite of deactivated fog operation or for a short time after deactivation/dis-
connection:
• Itisnotadefect.Theremainingfogliquidinthestill-hotfogexitopeningevaporates.
Repairs other than those described above must only be carried out by an authorised specialist.