User manual

36
13. Troubleshooting
By purchasing this effect spotlight, you have acquired a product designed to the state of the art and operationally
reliable. Nevertheless, problems or errors may occur. Therefore, we would like to describe how to eliminate possible
errors here:
Always observe the safety information!
No function after the device has been connected to the power supply grid
• The mains plug is not plugged into the socket correctly.
• The mains line is not properly plugged into the mains connection of the device or is not properly latched.
• The mains socket is not supplied with current.
There is no reaction to DMX commands
• The blackout mode is activated at the DMX controller.
• The DMX address is set wrongly.
• The connection between the DMX controller and the light effect is interrupted.
• The DMX line is too long or subject to interference. Use a special DMX high frequency line. Try placing the DMX
line away from the interference source.
• The polarity of the DMX connections to the DMX controller and light effects are different.
• If possible, try another DMX controller.
The music control does not work
• Music control is not activated.
• Music playback volume is too low. Try setting a higher volume or increasing the microphone sensitivity.
• Test the function of the installed microphone by tapping a nger on the housing. The sound-to-light control should
react to these impulses.