User manual

40
14. Troubleshooting
Bypurchasingthiseectspotlight,youhaveacquiredaproductdesignedtothestateoftheartandopera-
tionally reliable. Nevertheless, problems or errors may occur. Therefore, we would like to describe how to
eliminate possible errors here:
Always observe the safety information!
No function after the device has been connected to the power supply grid:
• Themainsplugisnotpluggedintothesocketcorrectly.
• Themainscableisnotconnectedtothedevicemainsconnectioncorrectly.
• Themainssocketisnotsuppliedwithcurrent.
There is no reaction to DMX commands:
• TheblackoutmodeisactivatedattheDMXcontroller.
• TheDMXaddressissetwrongly.
• TheconnectionbetweentheDMXcontrollerandtheeectlightisinterrupted.
• TheDMXlineistoolongorsubjecttointerference.UseaspecialDMXhighfrequencyline.Tryplacing
the DMX line away from the interference source.
• ThepolarityoftheDMXconnectionstotheDMXcontrollerandeectlightaredierent.
• Ifpossible,tryanotherDMXcontroller.
The music control does not work:
• Musiccontrolisnotactivated.
• Music playback volume is set too low. Try setting a higher volume or increasing the microphone
sensitivity.
• Testthefunctionoftheinstalledmicrophonebytappingangeronthehousing.Thesound-to-lightcon-
trol should react to these impulses.