User manual

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14. Troubleshooting
Bypurchasingthiseectlight,youhaveacquiredaproductdesignedtothestateoftheartandoperation-
ally reliable. Nevertheless, problems or errors may occur. Therefore, we would like to describe how to
eliminate possible errors here:
Always observe the safety information!
No function after the device has been connected to the power supply grid:
• Themainsplugisnotpluggedintothesocketcorrectly.
• Themainscableisnotconnectedtothedevicemainsconnection(10)correctly.
• Themainssocketisnotsuppliedwithcurrent.
There is no reaction to DMX commands:
• TheblackoutmodeisactivatedattheDMXcontroller.
• TheDMXaddressissetwrongly.
• TheconnectionbetweentheDMXcontrollerandthelighteectisinterrupted.
• TheDMXlineistoolongorsubjecttointerference.UseaspecialDMXhighfrequencyline.Tryplacing
the DMX line away from the interference source.
• ThepolarityoftheDMXconnectionstotheDMXcontrollerandlighteectsaredierent.
• Ifpossible,tryanotherDMXcontroller.
The music control does not work:
• Musiccontrolisnotactivated.
• Musicplaybackvolumeissettoolow.Trysettingahighervolumeorincreasingthemicrophonesensitiv-
ity settings with the SOUND SENSITIVITY (4) controller.
• Testthefunctionoftheinstalledmicrophonebytappingangeronthehousingintheareaofthemicro-
phone (9). The sound-to-light control should react to these impulses.
No light eect, the display (3) shows "StbY":
• Thisisnotamalfunction.Theeectlightisencodedasslavedeviceandiswaitingforcommandsfrom
the master device.
• Ifthedisplay"StbY"appearsinstand-aloneoperation,theeectlightmustbeencodedasmasterdevice
(see "Master-Slave Mode").