User`s manual

M30850T2-EPB User’s Manual 5. Troubleshooting
R20UT0208EJ0300 Rev.3.00 Page 95 of 100
Sep 16, 2010
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Clock supply to the MCU: Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency of errors: always/frequency ( )
(3) Problem