Technical Note 3729A Vehicle Type Clio II XB0X Mégane XAXX Scénic JAXX Laguna XG0X Avantime DE0X Trafic XLXX Mégane II XMXX Scénic II JMXX Vel Satis BJ0X Espace IV JK0X Navigation Assistance CARMINAT and INFO TRAFIC "High-end" This note cancels and replaces Technical Note 3543A 77 11 321 002 FEBRUARY 2003 "The repair methods given by the manufacturer in this document are based on the technical specifications current when it was prepared.
Contents Page 83C ON BOARD TELEMATIC SYSTEM Operation System description Central Communications Unit Console Navigation CD-ROM reader Screen Aerial Speaker Initialisation Upgrading the Navigation CD-ROM software Changing the language Relocation Navigation menus Customer complaints Fault finding charts Fault finding log 83C-1 83C-5 83C-7 83C-16 83C-18 83C-27 83C-44 83C-49 83C-52 83C-53 83C-54 83C-56 83C-57 83C-59 83C-60 83C-87
ON-BOARD TELEMATICS SYSTEM 183C Operating principle This system uses the following to function: – a Central Communication Unit (UCC), – a keyboard (integrated/not integrated into the Central Communication Unit), – an electronic navigation computer comprising acceleration sensors (gyroscope) and the navigation CD-ROM reader, – a satellite link (satellite aerial) allowing the vehicle to be located, – a screen to display written data and maps, – a speaker for giving voice instructions, – a CD ROM with the map
ON-BOARD TELEMATICS SYSTEM Operating principle 83C Traffic information terminal processing reminder: BASIC PRINCIPLES OF THE TRAFFIC INFORMATION SERVICE In conjunction with navigation, the system uses information on traffic conditions: TMC: Trafic Message Channel.
ON-BOARD TELEMATICS SYSTEM Operating principle EXAMPLES OF TRAFFIC INFORMATION PICTOGRAMS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Accident Traffic jam Slippery conditions Strong winds Slow traffic Fog Road works Danger Parking possible Bad weather Slow traffic Traffic problems in both directions Road partially closed or narrowed Vehicle travelling in the opposite direction Restricted speed Vehicle breakdown 83C-3 83C
ON-BOARD TELEMATICS SYSTEM Operating principle "Spring/ "Fall 2002/Winter "Spring/summer Map CD-ROM that summer 2002" 2003" version 2003" version version covers the country (2003-B) (2003-A) (2002-B) 83C TMC locator table finding software version (2) France France (1) yes yes yes 2000-1 Germany Deutschland (1) yes (100%) yes (100%) yes (100%) 1999-1 Great Britain UK/Irish Republic yes (100%) yes (100%) yes (100%) Not applicable Ireland UK/Irish Republic start yes yes Not applicable
ON-BOARD TELEMATICS SYSTEM Description of the system DIAGRAM 1 2 3 4 5 6 7 8 9 10 11 12 13 Central Communications Unit Keyboard Carminat computer (CD-ROM reader) Screen Seat belt information (for display) External temperature information (for display) Radio Voice synthesiser speaker Steering wheel radio control Radio aerial Radio connection (mute) Vehicle's multiplex connection Satellite aerial 83C-5 83C
ON-BOARD TELEMATICS SYSTEM Description of the system 83C WARNING When replacing a navigation system component, it is essential to check that the software is compatible with the navigation CD-ROM reader, the Central Communications Unit, and the languages CD-ROM. System software version Navigation CDCentral ROM reader Communications Unit version read version read from menus from menus 2 "A" SECOND LABEL nav: 0182 csb: 1.80 or 1.82 nav: 0196 csb: 1.80 or 1.
ON-BOARD TELEMATICS SYSTEM Central Communications Unit Depending on the vehicle, the Central Communications Unit may have a keyboard.
ON-BOARD TELEMATICS SYSTEM Central Communications Unit CONNECTIONS 30-track connector (B) (grey): Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 15-track connector (A) (red): Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 83C 20 21 22 23 24 25 26 27 28 29 30 Description Not used Not used Not used Not used Not used Not used Not used Not used Radio control satellite Radio control satellite Radio control satellite Radio control satellite Radio control satellite Radio control satellite Not used 83C-8 D
ON-BOARD TELEMATICS SYSTEM Central Communications Unit 83C 30-track connector C (green): Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 (D) and (E): radio aerial input and output 12-track connector (keyboard removed): Track 1 2 3 4 5 6 7 8 9 10 11 12 Description Left rotary knob + Lighting Push-button Push-button Keyboard earth Confirmation switch Right rotary knob + rotary knob Rotary knob earth Keyboard earth Push-button Push-button 83C-9 Description Not used
ON-BOARD TELEMATICS SYSTEM Central Communications Unit 83C CLIO II Remove the Central Communications Unit using the radio removal tools (Ms. 1373). REMOVAL The Central Communication Unit is located underneath the front right-hand seat. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. Note: It is not necessary to remove the seat. Move the seat as far back as possible. Remove the rear mounting bolt on the support and raise the rear section.
ON-BOARD TELEMATICS SYSTEM Central Communications Unit 83C MEGANE - SCENIC - SCENIC II REMOVAL Special notes on the Scénic and Scénic II The Central Communication Unit is located underneath the front right-hand seat. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. The Central Communication Unit is located in the luggage compartment, above the CD ROM reader, behind the cover. Special notes on the Mégane Remove the cover mounting bolts (1).
ON-BOARD TELEMATICS SYSTEM Central Communications Unit MEGANE II REMOVAL The Central Communications Unit is installed in the dashboard. It incorporates the keyboard. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. Remove the Central Communications Unit using the radio removal tools (Ms. 1373). Disconnect the connectors and remove the assembly. REFITTING Connect the connectors. Insert the guides into their positions.
ON-BOARD TELEMATICS SYSTEM Central Communications Unit 83C LAGUNA II - TRAFIC II - AVANTIME REMOVAL - REFITTING Special notes on the Trafic II The Central Communication Unit is located above the radio. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. The Central Communication Unit is removed with the radio removal tools (Ms. 1373). After refitting, initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Central Communications Unit VEL SATIS REMOVAL The Central Communication Unit is located behind the cover, under the radio or CD changer. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. Removal is carried out using tool Ms. 1373. REFITTING Initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Central Communications Unit ESPACE IV REMOVAL The Central Communications Unit is located in the front left glovebox. Removal is carried out using tool Ms. 1373. REFITTING Initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Keyboard The keyboard may be integrated into the Central Communication Unit or independent, depending on the vehicle.
ON-BOARD TELEMATICS SYSTEM Keyboard 83C ESPACE IV - CLIO II - MEGANE - SCENIC - SCENIC II The independent keyboard is connected to the Central Communication Unit by a special 12-track connector. Special notes on the Mégane and Scénic The keyboard is clipped below the screen. Note: Only the feeds and earths can be checked. It is necessary to remove the upper section of the dashboard and the screen to reach the connector.
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader The navigation CD-ROM reader works by using sensors that detect vehicular motion. The car's tachometric (or ABS) sensor calculates the distance travelled while the gyroscope registers turns. By making comparisons with the digital map (on the CD-ROM), the system corrects inaccuracies (tyre pressure and wear, temperature etc.) to pinpoint the vehicle's location.
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 16-track connector (3) to the display: CONNECTIONS Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 (1) Satellite aerial connection 18-track connector (2) to the vehicle: Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 83C Description + Before ignition Not used Central Communication Unit audio link Not used Not used Computer on-off input Not used Not used Multiplex connection (multimedia) Earth Not used Central Communication Unit audio link Not used No
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 83C CLIO II - TRAFIC II REMOVAL - REFITTING Special notes on the Trafic II The navigation CD-ROM reader is in the lower section of the dashboard. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. It is removed with the radio removal tools (Ms. 1373). WARNING The satellite aerial wire is very fragile. Do not bend or trap it. After refitting, initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 83C SCENIC Remove: – both support mounting bolts on the casing. REMOVAL The navigation CD-ROM reader is under the Central Communications Unit below the right front seat. WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. Note: It is not necessary to remove the seat. Move the seat as far back as possible. Remove the compartment mounting bolts and unclip it. Remove: – the computer using tools Ms. 1373.
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 83C MEGANE II REFITTING WARNING Wait until the system has shut down completely (1 minute) before disconnecting the battery. Insert the guides into their positions. Connect the connectors. REMOVAL Place the navigation CD-ROM reader in its mounting. The navigation CD-ROM reader is located in the luggage compartment, next to the amplifier, behind the cover. Initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 83C LAGUNA II Detach the support from the computer using the radio removal tools (Ms. 1373). REMOVAL WARNING Wait until the system has completely shut down (1 minute) before disconnecting the battery. Remove: – the glove compartment cover secured by a screw, – the computer support mounting bolts. Disconnect the navigation CD-ROM reader connectors and lower the unit. WARNING The satellite aerial wire is very fragile. Do not bend or trap it.
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader 83C MEGANE - AVANTIME - SCENIC II REMOVAL - REFITTING Special notes on the Avantime The navigation CD-ROM reader is located in the glovebox (passenger's side). WARNING Wait until the system has completely shut down (1 minute) before disconnecting the battery. It is removed with the radio removal tools (Ms. 1373). WARNING The satellite aerial wire is very fragile. Do not bend or trap it.
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader VEL SATIS REMOVAL The navigation CD-ROM reader is located in the glovebox. WARNING Wait until the system has completely shut down (1 minute) before disconnecting the battery. Removal is carried out using tool Ms. 1373. REFITTING Initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Navigation CD-ROM reader ESPACE IV REMOVAL The navigation CD-ROM reader is located in the glovebox. Removal is carried out using tool Ms. 1373. REFITTING Initialise the system (refer to the Initialisation section).
ON-BOARD TELEMATICS SYSTEM Screen Special notes on the radio (depending on the vehicle) The screen can display: – the various menus, – the destination direction, – the distance from the destination, – the journey maps, – the distance remaining until the next change of direction, – the road maps, – etc. If the vehicle is fitted with an original radio, the display will appear on the screen bar (radio on only).
ON-BOARD TELEMATICS SYSTEM Screen 83C DISPLAY Time Seat belt Radio Temperature indicator Tyre indicator Tyre location Opening element warning light Opening element location Clio II X X X - - - - - Mégane (XAXX) - - - - X (1) X (1) X (1) X (1) Scénic (JAXX) X X X - X (1) X (1) X (1) X (1) Mégane II (XMXX) X X X - - - - - Scénic II (JMOX) X X X - - - - - Laguna II X X X X X X X X Vel Satis - X X X X - X - Espace IV - X - - - - - -
ON-BOARD TELEMATICS SYSTEM Screen CONNECTIONS Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Screening Description Not used Earth - Video signal Red video signal Green video signal Blue video signal Earth Video synchronisation signal Earth Brightness adjustment Not used Screen on/off Not used Not used + Before ignition + Before ignition Earth screen 83C-29 83C
ON-BOARD TELEMATICS SYSTEM Screen CLIO II Remove: – the trim strips, – the dashboard mounting bolts. REMOVAL - REFITTING With the ignition switched off, position the steering column to a low setting. Unclip and disconnect the control keyboard (1). Remove: – the steering wheel casing mounting bolts, – the steering wheel upper cowling, – the bolts. Remove: – the upper section of the dashboard, – the screen and its mounting.
ON-BOARD TELEMATICS SYSTEM Screen 83C MEGANE - SCENIC Remove: – the speaker grilles, – the upper section of the dashboard, – the screen mounting bolts (3). REMOVAL - REFITTING With the ignition switched off, position the steering column to a low setting. Disconnect the screen and the keyboard. Unclip the CARMINAT speaker support (1) and the control keyboard (2). Separate the screen from its mounting by removing the screws (4).
ON-BOARD TELEMATICS SYSTEM Screen 83C TRAFIC II Swivel the screen, taking care not to scratch the dashboard. REMOVAL - REFITTING With the ignition off, remove: – the Central Communication Unit using the Ms. 1373 tools. Open the protective housing. Remove: – the screen mounting bolts. Pull out the screen to unclip it from the dashboard. Disconnect the connector by pressing on the bolt. Separate the screen from its mounting by removing the screws.
ON-BOARD TELEMATICS SYSTEM Screen 83C SCENIC II REMOVAL - REFITTING Removing the navigation screen requires removing the instrument panel. Disconnect the battery. Remove the mounting bolts (3). Remove the instrument panel. Unclip the trim (1) with the tool (Car. 1597). Remove the screen mounting bolts (4). Unclip the instrument panel rim (2). Remove the screen.
ON-BOARD TELEMATICS SYSTEM Screen 83C LAGUNA II Disconnect the connection with the computer. REMOVAL - REFITTING With the ignition off, remove: – the two covers either side of the screen, – the mounting bolts (1), – the underside of the screen by unclipping it (2). Remove the screen mounting bolts to detach it from the support.
ON-BOARD TELEMATICS SYSTEM Screen 83C MEGANE II Disconnect the connectors. SCREEN AND CENTRAL DISPLAY UNIT REMOVAL The screen and the Central Display Unit are in one piece. Unclip the upper section (A) of the dashboard. REFITTING Proceed in the reverse order to removal. Initialise the system (refer to the Initialisation section). Disconnect the sunlight sensor (B). Remove the four screws (C).
ON-BOARD TELEMATICS SYSTEM Screen MEGANE II CENTRAL DISPLAY UNIT CONNECTIONS Track 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Description + Before ignition Not used Not used Not used Not used Not used Earth Not used + Lighting Not used Not used Not used Multimedia multiplex link to screen Multimedia multiplex link to screen Multimedia multiplex link to Central Communications Unit Multimedia multiplex link to Central Communications Unit On/off input to Central Communications Unit On/off input to screen
ON-BOARD TELEMATICS SYSTEM Screen 83C AVANTIME REMOVAL Disconnect the connector. Open the glovebox and remove the mounting bolts (A) from the screen mounting. Remove the screen mounting bolts (C). Pull out the assembly to the whole length of the wire so that it can be put back. REFITTING It is essential to respect the position of the screws according to their length. Remove the mounting screws (B).
ON-BOARD TELEMATICS SYSTEM Screen 83C VEL SATIS REMOVAL - REFITTING The instrument panel must be removed to remove the screen. Remove the upper instrument panel trim clipped to the dashboard. Remove: – the lower instrument panel trim clipped to the dashboard, 83C-38 Remove: – the instrument panel mounting bolts. – the screen mounting bolts on the instrument panel.
ON-BOARD TELEMATICS SYSTEM Screen 83C ESPACE IV Disconnect the connectors (F) REMOVAL - REFITTING Using a flat screwdriver, unclip the cover. Remove the two screen mounting screws (D). With a screwdriver, remove the clips (A) on each side of the screen. Take out the screen mounting.
ON-BOARD TELEMATICS SYSTEM Screen ESPACE IV Note: The screen mounting has a switch (B) that turns off the display when the dashboard cover is closed.
ON-BOARD TELEMATICS SYSTEM Aerial The satellite aerial It picks up satellite signals so that the electronic navigation computer (CD-ROM player) can locate the position of the vehicle. When the satellite reception is good, a green pictogram (1) is displayed on screen. When the satellite reception is poor (caused by going through a tunnel or along a street surrounded by tall buildings, etc.), a red pictogram is displayed on screen.
ON-BOARD TELEMATICS SYSTEM Aerial 83C CLIO II Disconnect the aerial wires. REMOVAL - REFITTING The aerial is fitted on the roof. The headlining and boot lining (right-hand side) must be partially removed to remove the aerial. WARNING The satellite aerial wire is very fragile. Do not bend or trap it. Note: The satellite aerial incorporates the radio aerial and the telephone aerial (dual band).
ON-BOARD TELEMATICS SYSTEM Aerial TRAFIC II REMOVAL - REFITTING The aerial is fitted on the roof. The headlining must be partially removed to remove the aerial. WARNING The satellite aerial wire is very fragile. Do not bend or trap it.
ON-BOARD TELEMATICS SYSTEM Aerial 83C MEGANE - SCENIC Special notes on the Scénic The aerial is located on the plenum chamber plate, underneath the engine cover. Remove: – the windscreen wiper arms, – the plenum chamber half-grilles. WARNING The satellite aerial wire is very fragile. Do not bend or trap it. REMOVAL - REFITTING Special notes on the Mégane The aerial (1) is located underneath the rear parcel shelf support (left-hand side). Removing it requires removing the CD-ROM reader with the tool (Ms.
ON-BOARD TELEMATICS SYSTEM Aerial MEGANE II - SCENIC II REMOVAL - REFITTING The aerial is fitted on the roof. Removing it requires part of the head lining to be removed (see Bodywork section). Note: The satellite aerial incorporates the radio aerial, the amplifier and the telephone aerial (dual band). Remove the marker nut (D) and disconnect connectors (E) and (F).
ON-BOARD TELEMATICS SYSTEM Aerial 83C LAGUNA II Special notes on the Laguna II DUAL BAND AERIAL First-generation Laguna II's are fitted with a satellite aerial and a mono-band telephone. These aerials have been replaced by dual-band satellite and telephone aerials. They are visible on the rear section of the roof. The aerial is fitted on the roof. The head lining and rear right-hand quarter panel must be partially removed to remove the aerial. MONO-BAND AERIAL Remove the upper tailgate lining.
ON-BOARD TELEMATICS SYSTEM Aerial VEL SATIS - ESPACE IV DUAL BAND AERIAL The aerial is fitted on the roof. Removing it requires partial removal of the headlining and rear right quarter trim (see Bodywork manual). The aerial wire is connected to the switch plate (2) (e.g. Vel Satis).
ON-BOARD TELEMATICS SYSTEM Aerial 83C AVANTIME REMOVAL REFITTING Lock the airbag computer using a fault finding tool. Slide the satellite aerial into its housing. Disconnect the battery. Reposition the aerial wire along its original route and reconnect it. Remove: – the driver's seat, – the central keyboard. Refit: – the soundproofing, – the carpet, – the door seal, – the central keyboard soundproofing material, – the driver's seat.
ON-BOARD TELEMATICS SYSTEM Speaker The navigation system can use: – a special speaker, – the voice synthesiser speaker (the Central Communication Unit regulates the messages from the voice synthesiser), – a radio speaker. 83C Special notes for Clio II The special system speaker (2) is located beneath the heating control panel. The central keyboard compartment needs to be removed to remove the speaker.
ON-BOARD TELEMATICS SYSTEM Speaker Special notes on the Trafic II 83C Note: To remove it, unclip the upper section of the instrument panel (see Workshop Repair Manual 364). The speaker used for the navigation system is the front right-hand radio speaker. Special notes on the Avantime Special notes on the Scénic II The special system speaker (4) is positioned near to the central keyboard light. To remove the speaker, remove the lower trim from the dashboard.
ON-BOARD TELEMATICS SYSTEM Speaker Special notes on the Espace IV Vehicle with voice synthesiser. The navigation speaker (1) is the same as the voice synthesiser one if the vehicle is equipped with both features. Messages are controlled by the Central Communications Unit. Vehicle without voice synthesiser. The navigation speaker (1) is under the dashboard on the driver's side.
ON-BOARD TELEMATICS SYSTEM Initialisation INITIALIZATION 83C INITIALIZATION This procedure must be followed every time a part is replaced. WARNING If the vehicle is fitted with a radio, it must be switched on during initialisation. If it is not, the steering wheel radio control will not function and the screen will not display radio data. 1 2 Switch off the ignition, Wait until the system completely shuts down (about 1 minute).
ON-BOARD TELEMATICS SYSTEM Upgrading the Navigation CD-ROM reader software 10 Wait approximately 2 minutes. A progress bar appears. It enables you to track the progress of the software upgrade. Upgrading the navigation CD-ROM reader software takes about 5 minutes. If the CD-ROM is ejected during installation, carefully clean it, then reinsert it into the reader. The system will restart automatically. 1 Switch on the ignition without starting the engine.
ON-BOARD TELEMATICS SYSTEM Changing language The system will be programmed in French by default after the navigation computer has been replaced. ● 1 Change menus language With the ignition switched on, press the eject button to remove the electronic navigation computer cartographic CD-ROM 2 The screen will display the message No CD in reader. 3 Confirm OK by pressing the rotary knob. 4 Select the Language menu.
ON-BOARD TELEMATICS SYSTEM Changing language 83C Country languages available in the system Country languages available in the manual French yes yes German yes yes English (GB) yes yes English (USA) yes NO Dutch yes yes Spanish yes yes Italian yes yes Swedish yes (except system menus) NO Danish yes (except system menus) NO Portuguese NO NO Czech NO NO Slovak NO NO 83C-55
ON-BOARD TELEMATICS SYSTEM Relocation The vehicle has to be relocated after the electronic navigation computer has been replaced or the battery disconnected. Drive the vehicle to an open area outdoors and wait for a few minutes with the ignition switched on. When the satellite reception is good, a green pictogram (1) is displayed on screen. If the vehicle is not correctly located on the map, drive the vehicle to along various main roads on the mapped routes (0.6 to 1.8 miles (1 to 3 km) necessary).
ON-BOARD TELEMATICS SYSTEM Navigation menus 83C Welcome message Navigation – – – – – – Adjustments Language * guidance map address book monitor emergency configuration Monitor * Change voice messages language Clock System Adjusting the set time (Expert mode) Code: 4112 System test Keyboard Test Config Bus Test – CAN V – CAN M – IIC satellite – configuration – Central Communications Unit type – software version – date of manufacture – 12 NC – checksum keyboard * depending on the version 8
ON-BOARD TELEMATICS SYSTEM Navigation menus 83C Welcome message Adjustments Guidance Language Navigation Address book Card Guidance modes Changing the menu language Screen config – – – – – Configuration Traffic information sensor status longitude latitude geographical height number of satellites Emergency System information Monitor Units Volume – SDVC – voice messages – volume Configuration – – – – – – (Code) 4112 – – – – – Monitor * day colour state line card colour night colour bri
ON-BOARD TELEMATICS 183C SYSTEM Customer complaints 83C SCREEN DOES NOT OPEN CHART 1 INCORRECT SCREEN ANGLE OR SCREEN FREEZES CHART 2 THE SCREEN STAYS BLACK CHART 3 SCREEN IS BACKLIT OR FROZEN ON THE RENAULT LOGO CHART 4 SCREEN DISPLAY FROZEN CHART 5 SCREEN DISPLAYS "CONFIGURATION ERROR" CHART 6 NO RADIO DISPLAY ON THE CARMINAT SCREEN (OR THE RADIO DISPLAY REMAINS FROZEN) CHART 7 WRONG TIME DISPLAYED CHART 8 NO CLOCK DISPLAY CHART 9 NO TYRE PRESSURE SYSTEM DISPLAY CHART 10 TYRE PRESSUR
ON-BOARD TELEMATICS SYSTEM Fault finding chart 83C MEGANE II CHART 1 Screen does not open Check whether the screen opens manually. Press the "ON/OFF" button in front of the screen. no Does the screen open? yes Switch on the lights. Check that the indicator lights on the keys in front of the screen light up. Do the indicator lights come on? no Check the Central Display Unit power supply (tracks 1 and 9) and earth (track 7). yes Switch of the ignition for 1 minute.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C MEGANE II CHART 1 (continued) Check whether the screen opens automatically. Press the "ON/OFF" button to close the screen, or press on the rotary knob. no Does the screen open? yes Check the multiplex link (multimedia): – between the Central Communications Unit and the Central Display Unit, – between the Central Display Unit and the navigation CD-ROM reader. Refer to the "Wiring diagrams" Technical Note.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts MEGANE II CHART 2 Incorrect screen angle or screen freezes Incorrect screen angle or screen freezes. Press the screen "ON/OFF" button. Disconnect and reconnect the battery to reset the Central Display Unit and reprogram the end stops. Press the screen "ON/OFF" button. If the problem persists, replace the Central Display Unit after obtaining authorization from Techline.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 3 83C Screen stays black (not lit up) Check the navigation CD-ROM reader's power supply. Switch the ignition off for more than 1 minute, then press the eject button. Does the red light come on? no yes Check the green connector on the navigation CD-ROM reader: – + 12 V feed (track 1), – the earth (track 9). Check the Central Communications Unit power supply. Turn the ignition on and switch on the lighting.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C CHART 3 (continued) Check the connection between the Central Communications Unit and the navigation CD-ROM reader. Switch the ignition off for more than 1 minute, then switch it on again. The navigation CD-ROM reader's red light should come on.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 4 83C Screen blank or frozen on RENAULT logo Check the software compatibility between the components. Switch on the ignition, check if the keyboard flashes. Is the keyboard flashing? no The system has not been configured. Initialise the system (refer to the Initialisation section). yes The vehicle has a problem with an incompatible Central Communications Unit and navigation CD-ROM reader.
ON-BOARD TELEMATICS SYSTEM Fault finding chart 83C MEGANE II CHART 5 The display on the screen stays fixed The on screen display is frozen (on a road map or other screen). Turn off the ignition and wait until the system shuts down completely (at least 1 minute). Switch on the ignition again. Has the fault disappeared? no Check the multiplex link between the Central Communications Unit (tracks 3 and 4) and the Central Display Unit (tracks 15 and 16).
ON-BOARD TELEMATICS SYSTEM Fault finding chart 83C EXCEPT MEGANE II CHART 5 The display on the screen stays fixed The on screen display is frozen (on a road map or other screen). Turn off the ignition and wait until the system shuts down completely (at least 1 minute). Switch on the ignition again. Has the fault disappeared? no Test the multiplex link between the Central Communication Unit &newln (tracks 3 and 4) and the CD-ROM reader (tracks 9 and 18).
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 6 83C The screen displays "configuration error" Turn off the ignition and wait until the system shuts down completely (about 1 minute). With the radio on, initialise the system (see Initialisation). Does the configuration number match the vehicle? no yes Given the system's complexity and numerous functions, it may lock up from time to time. If the fault is still present, contact your Techline.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 7 83C No radio display on the Carminat screen or the screen display is frozen ("Entry Level" radio) No radio display on the Carminat screen. Check that the radio is being supplied and emits sound. If not, see the "Low-end radio" Technical Note. Is the navigation welcome message displayed? no yes The screen is black or backlit, see the pertinent fault finding chart.
ON-BOARD TELEMATICS SYSTEM 83C "Top of the Range" navigation system: Fault finding charts CHART 7 (continued) With the radio switched on, run a selftest procedure on the Central Communications Unit to check the "IIC BUS". no Does the self-test procedure display "BUS IIC: OK"? yes Test the voltage on the grey connector of the Central Communications Unit (track 27): – radio on = 12 V, – radio off = 0 V.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 7 83C No radio display on the Carminat screen or the screen display is frozen ("Top of the Range" radio) The Carminat screen is working except for the radio display. Make sure the radio is receiving power and emits sounds; if not, see the "High-end radio" Technical Note. When the radio is switched on, carry out the setting procedure. Check the configuration number (see the "Initialisation" section).
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 8 83C Wrong time displayed (see the Screen section for how to confirm the problem). Position the vehicle outside in a good reception area and check the satellite reception. The satellite icon must be green at the bottom of the screen. no Is the icon green? yes Use the menus to set the time, move the vehicle outdoors and turn on the system. Wait a few seconds.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 9 83C No time displayed (see the Screen section for how to confirm the problem). No clock display. With the radio on, initialise the system (refer to the Initialisation section). Check the configuration numbers. Does the configuration number match the vehicle? no yes The fault is not linked to the navigation system. Check the vehicle configurations (instrument panel, etc.).
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 10 83C No tyre pressure system display (see Screen section for how to confirm the problem). The tyre pressure system symbol is not displayed on the screen. Turn off the ignition and wait until the system shuts down completely (1 minute). Switch the ignition back on: Is the fault still present? no yes Check the tyre pressure monitoring system is functioning correctly using the diagnostic tool.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 11 83C Tyre pressure monitor data displayed on a vehicle not equipped with it Tyre pressure monitoring system data displayed on a vehicle without that feature (see the Screen section for how to confirm the problem). With the radio on, initialise the system and check the configuration numbers (see Initialisation).
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 12 83C No opener symbol display (see Screen section for how to confirm the problem). The opening element symbol display does not appear on the screen. Turn off the ignition and wait until the system shuts down completely (1 minute). Switch on the ignition again. Is the fault still present? no yes Check that the system is working properly using the diagnostic tool.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 13 83C No seat-belt indicator displayed (see the Screen section for how to confirm the problem). The seat belt warning light display is not working. Carry out a self-test procedure on the Central Communication Unit to check the condition of the "Seat belt" input (wait about 5 seconds for each change of state).
ON-BOARD TELEMATICS SYSTEM 83C "Top of the Range" navigation system: Fault finding charts CHART 14 No voice messages Check whether the voicesynthesiser off icon at the bottom of the screen is off (see Screen section). no Is it no unlit Press the C button. The pictogram should go out. no Is it no unlit In the Volume menu, change the voice messages parameter. The pictogram should go out. yes yes no Is it no unlit Press the '+' and '-' button on the keyboard several times.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C CHART 14 (continued) Do you hear the message louder? yes Restart guidance in the mapped area. no Does the voice synthesiser work? Replace the navigation speaker with another (e.g. vehicle tweeter) and press the '+' and '-' button. yes The vehicle was in an unmapped area. Do you hear the message "louder" and "lower" message? no If the vehicle is fitted with the voice synthesizer option, check if it works.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 15 83C No traffic info message on the screen The traffic information function works with the radio aerial. The "TMC" icon (which can be replaced by the name of the traffic info broadcaster) must be green for the system to process the traffic info. Before conducting the test, take the vehicle outdoors to an open area. Leave the vehicle outside for a few minutes for the broadcast reception to stabilise.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 15 (continued) Check: – the aerial connections to the Central Communications Unit, to the aerial base and the cut-off plate, – the bent or clamped wires, – tightening of the aerial base, – wiring continuity and insulation. no Are they OK? yes Repair or replace. Replace the radio aerial after obtaining authorisation from Techline.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 16 83C Poor satellite reception Poor satellite reception: the pictogram is red. With the radio on, initialise it (refer to the Initialisation section). The initialisation procedure includes a satellite reception aerial test. Does the screen display GPS aerial connected? no Check the aerial connections to the CD-ROM player, to the aerial base and the cut-off plate.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts CHART 16 (continued) Using a multimeter, check the computer aerial output voltage. The voltage between core and body should be > 4.5 V. no Is the voltage correct? yes Replace the navigation CDROM reader after obtaining authorisation from Techline. Replace the aerial wire after obtaining authorisation from Techline.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C MEGANE II CHART 17 No radio display on the instrument panel or radio data on the instrument panel not refreshed Open the navigation screen and check the display of radio data on the Carminat screen. Change stations and adjust the volume to make sure the display is not frozen. Does the screen display radio data? no yes Check the instrument panel for faulty radio information display.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C MEGANE II Time and temperature data displayed on instrument panel and navigation screen not the same CHART 18 Difference between the time or temperature displayed on the navigation screen and the instrument panel: open the navigation screen and check the radio data displayed on the Carminat screen. Check that the time and temperature are displayed on the navigation screen.
ON-BOARD TELEMATICS SYSTEM "Top of the Range" navigation system: Fault finding charts 83C MEGANE II CHART 19 The vehicle jumps around the map during guidance, the system calculates very frequently or the guidance is incorrect If the vehicle jumps around the map during guidance, the system is making frequent calculations or the guidance is faulty. Make sure the "simulation" option is switched off. In the menus, select "simulation unusable". Turn off the system, then test functioning.
FAULT FINDING LOG System: Navigation Page 1 / 2 List of monitored parts: Computer ● Administrative identification Date: 2 0 Sheet completed by: VIN: Engine ● Customer complaint 1164 Reception fault 1161 Problem with opening or closing the screen 1158 Guidance voice message fault 1163 Sound fault on a speaker 1160 Faulty control on radio front panel 1157 Satellite reception problem (GPS) 1162 Problem playing the CD-ROM (single disc) 1159 Display fault 1156 Navigation guidance fault O
FAULT FINDING LOG System: Navigation ● Page 2 / 2 System-specific information Description: ● Additional information Was the navigation system fitted in factory? Have you checked the supplies? Have you checked the earths? Have you checked the component connections (radio navigation unit, Central Communications Unit, CD-ROM drive, display or screen)? Have you checked the aerial amplifier connections to the "printed circuit"? Have you checked the satellite reception aerial connections? Your comments FD
