Instructions / Assembly

TROUBLESHOOTING GUIDE
If your issue is not resolved by following the instructions above or
if you need assistance, please message us on our amazon page or at
[e-mail]. You may also contact us at [phone].
Issue/Problem Solution
 Head or foot section elevates adjusta-
ble bed but does not return to flat posi-
tion?
- Your adjustable bed may be obstructed preventing smooth operation.
Remove obstructions from around and under the bed.
- If a headboard is installed, check that it is not too close to the edge of
the mattress. Make sure there is enough distance between the head-
board bracket and the mattress.
 Remote not working?
- Press any button on the remote controller to see whether the blue
backlight is bright. If it is dim or does not light, check the battery.
-Make sure the batteries are installed correctly.
- Check for dirt or debris blocking the sensors.
- Emergency Reset (please see page 9)
 Remote Not Working (One or More
Functions Not Working)?
For example, the head raise/lower buttons might work, but the feet do
not. Or, the massage on one side of the bed works, but not the other.
- Check under the bed and make sure each component is fully plugged
into the control box
- Bed’s control box is where all the different motors are plugged into. If
one of these connections has come loose, plugging it back in can fix the
non-working components
 Mattress keeps slipping?
- make sure the mattress retention bar is properly installed and is grip-
ping the front of the mattress well