User's Manual
TROUBLESHOOTING
Reinstalling or Repairing Keys on the NEO Keyboard
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NEO
User Manual
Reinstalling or Repairing Keys on the NEO Keyboard
In the unlikely event that one of the NEO keys comes off the keyboard, you
can probably reinstall it yourself by following the instructions on the next few
pages. Read through all the instructions before reinstalling the keys.
If the spacebar has come off, see “Reinstalling the Spacebar” on page 226.
If only the cap has come off the key (not the white plastic scissors assembly),
follow the steps in “Reinstalling the Key Cap Only” below.
If the white plastic scissors assembly has come off in addition to the key cap,
follow the steps in “Reinstalling the Scissors Assembly” on page 225.
Reinstalling the Key Cap Only
1. Start by looking at the underside of the key cap to make sure there are no
broken prongs, which are the protruding U-shaped clasps and hooked
pegs that help keep the key in place. Also, note the location of the plus
sign in the middle of the key cap’s underside.
The photos below show the two main styles of keys; though the shapes
are different, the keys have the same basic structure.
2. If you see at least one broken prong, stop here and contact Technical
Support for your location. (See the beginning of this manual for contact
information.)