User's Manual

B EAMING FILES TO AND FROM NEOS
Troubleshooting Beaming
205
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NEO
User Manual
There are four Beamer settings:
• Permit Send determines whether this NEO is allowed to beam to
other devices. You can choose “Yes” or “No.” If you choose “No,” the
Send option is not available on the Beamer screen. This setting is
useful if you don’t want students to beam files to each other.
• Warn if overwriting clipboard affects what happens when you are
receiving a file beamed from another device and you already have
something in your NEO clipboard. If this is set to “Yes,” NEO will ask if
you want to overwrite the clipboard before receiving the file.
• Send to Palm device as ALPHAWORD file or MEMO file
determines the format in which AlphaWord Plus files are sent to Palm
devices (such as Dana). You can send files in AlphaWord format or
Memo Pad format. Most Palm OS devices have the Memo Pad
program; AlphaWord is included on Dana and Dana Wireless devices.
• Require master password determines whether the NEO user must
enter a master password after choosing “Settings” in Beamer. If this is
set to No, a password is not required to change the settings. If it is set
to Yes, you must enter the master password after you choose
“Settings.” It is a good idea to require the master password if you have
set Permit Send to “No” so that students can’t beam files to each
other.
Troubleshooting Beaming
This section contains solutions for some issues you may encounter while
using Beamer.
I want to change a setting, but I don’t know the master password.
To change the master password using the System settings in NEO Manager,
see page 171. You can also call Technical Support to get the default password.
I don’t see the Send option on my Beamer screen.
If the device has been set to prohibit beaming (see page 204), the Send option
won’t appear on the beaming screen.
My NEO says it can’t find a receiving device.
Bring the receiving device closer, make sure the infrared ports are pointing
toward each other, and make sure the receiving device is in the proper mode
to accept a beam. For Palm OS devices, you usually don’t have to do anything.
The master
password can be set
using NEO Manager.
See page 171,