User's Manual

C ONTENTS
xi
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NEO
User Manual
When I use the Responder, Accelerated Reader, MathFacts in a Flash RP, or
MathFacts in a Flash (offline) SmartApplets on NEO 2, I don’t seem to be
connected to the right Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
NEO Manager Software Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
When I click the plus sign (or arrow) to check connections, NEO Manager
doesn’t show that any devices are currently connected. . . . . . . . . . . . . . . . . . . . . . . . . 221
I have a NEO connected to a port on the AlphaHub, but when I check the
connections, the indicator is black instead of green. . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
I can’t remember the password that I set, and now I can’t use NEO Manager
to configure my NEOs.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
I have a SmartApplet installed on my computer, but I can’t install it on the NEOs. .222
I’m managing a group of NEOs in a SmartOption Mobile Lab with an
AlphaHub, and I want to change a setting on one of the SmartApplets, but I
don’t see the SmartApplet in the settings list in NEO Manager. . . . . . . . . . . . . . . . . .222
When I try to drag and drop text from my Windows computer, NEO
Manager doesn’t accept it.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Reinstalling or Repairing Keys on the NEO Keyboard . . . . . . . . . . . . . . . . . . . . . 223
Reinstalling the Key Cap Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Reinstalling the Scissors Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Reinstalling the Spacebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
About NEO Batteries and Power Sources . . . . . . . . . .229
How Your NEO Receives Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
NEO Turns on Automatically When Connected . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Replacing AA Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Using the Optional Rechargeable Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Specifications for the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
About the Optional Rechargeable Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Conditioning the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Storing and Recharging NEOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Lifetime of the Rechargeable Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Toxic Elements Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Low Battery Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Checking Battery Status (Charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Tips on Caring for Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
NEO’s Backup Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234