User's Manual

Table Of Contents
B EAMER
Troubleshooting
6-13
. . . . .
Warn if overwriting clipboard affects what happens when you are
receiving a file beamed from another device and you already have
something in your NEO clipboard. If this is set to “Yes,” NEO will ask if
you want to overwrite the clipboard before receiving the file.
Send to Palm device as ALPHAWORD file or MEMO file
determines the format in which AlphaWord Plus files are sent to Palm
devices (such as Dana). You can send files in AlphaWord format or
Memo Pad format. Most Palm OS devices have the Memo Pad
program; AlphaWord is included on Dana and Dana Wireless devices.
Require master password determines whether the NEO user must
enter a master password after choosing “Settings” in Beamer. If this is
set to No, a password is not required to change the settings. If it is set
to Yes, you must enter the master password after you choose
“Settings.” It is a good idea to require the master password if you have
set Permit Send to “No” so that students can’t beam files to each
other.
Troubleshooting
This chapter contains information about common Beamer issues.
I want to change a setting, but I don’t know the master password.
See the AlphaSmart Manager User Manual for information about changing
the master password.
I don’t see the Send option on my Beamer screen.
If the device has been set to prohibit beaming (see page 6-12), the Send
option won’t appear on the beaming screen.
My NEO says it can’t find a receiving device.
Bring the receiving device closer, make sure the infrared ports are pointing
toward each other, and make sure the receiving device is in the proper mode
to accept a beam. For Palm OS devices, you usually don’t have to do anything.
For NEOs, you have to set up the device so that it’s ready to receive the beam;
see page 6-4.
The master
password can be set
using AlphaSmart
Manager. With your NEO(s)
connected, simply click the
Settings tab, click System on
the left, and scroll down to find
the master password setting.
Then, enter a new password.