Troubleshooting guide

SECTION 5

MAINTENANCE

Cleaning/Replacing Service Station Items

The Service Station cleans the Printhead Cartridge of excess ink and debris, keeps the Printhead hydrated

and protected when not in use. It also captures the ink that is ejected to keep nozzles clear, and acts as a

base to support media during printing.

The Service Station contains three separate areas/devices that are used to perform the following tasks.

• Cleaning. The wiper roller cleans the Printhead nozzles of excess ink and debris.

• Printing/Purging. This area acts as a base to support media during printing. It also contains a purging

area; which captures and absorbs ink that is purged, to help keep nozzles clear.

• Capping. This area seals and protects the printhead nozzles when not in use.

As the above components become worn/dirty, from use, they can lose their ability to perform as intended.

If you experience print quality issues that are not

resolved by performing the steps found in the

Troubleshooting Section under “

Print Quality Issues”; it may be time to have the Service Station service or

replaced.

Due to the technical nature of these procedures; they should only be performed by a qualified technical

support person. Please contact your support representative.

Notice! Please use disposable gloves and have plenty of paper towels on-hand for these procedures.

Removing the Service Station

1. Open the Top Cover

2. Open the Ink Tank Door (hinged at bottom).

3. Remove the Exit Roller Cover by removing the four

(4) screws.

CAUTION

THESE PROCEDURES SHOULD BE PERFORMED

BY A QUALIFIED TECHNICAL SUPPORT PERSON.

WARNING!

Please keep in mind that if the Printhead Cartridge is still installed; when you remove the Service Station,

the Printhead will remain un-capped. This can cause dehydration of nozzles and printing issues. If you

want to reduce the chance for printhead nozzle dehydration; it is highly recommended that you eject the

Printhead and follow the procedures described under “

Printhead Cartridge Storage and Handling”, before

you begin this process.

Ink Tank

Door