Troubleshooting guide

SECTION 4

SOFTWARE SETUP INFORMATION

Section 4 – Software Setup Information

General Software Setup Info:

Do NOT exceed the Min or Max media specifications of the printer:

• Minimum paper size printer can feed: 3" wide x 4.13" long.

• Maximum paper size printer can feed: 9.5" wide x 17" long.

NOTE: Set the Media Registration Side Guide to accommodate your media width.

- Inner position for media measuring 3” to 8.5” in width.

- Outer position for media measuring 8.6” to 9.5” in width.

• Maximum print area for the printer: 8.5" wide x 17" long.

Software Setup for media that is 3” to 8.5” wide:

Note: The following information assumes you have the version R9.1 M Series Driver installed on your

computer system.

Set the paper width to the actual width of your media. Set the paper length to the actual length of your

media (up to 17” long). Set the paper size within the “M Series Driver” to match the paper size set in

your software.

Examples:

8.5" x 11" documen

t: Select “Letter” or set a custom paper size of 8.5" wide by 11" long, in

software and driver. Set top, bottom, left and right margins to minimum values, or any margin you

require. Set Portrait orientation in software and driver.

# 10 envelope (4.13” W x 9.5” L) feeding short side first: Select “Env. Com10 4 1/8 x 9 1/2 in –

Landscape”, in software and driver. Set top, bottom, left and right margins to minimum values, or

any margin you require. Set Landscape orientation in software and portrait orientation driver.

“Env. Com10 4 1/8 x 9 1/2 in – Landscape”.

Software Setup for media that is 8.6” to 9.5” wide:

Note: The following information assumes you have the version R9.1 M Series Driver installed on your

computer system.

Using Custom Paper size; set the paper width to 8.5”. Set the paper length to the actual length of your

media (up to 17” long). Set the paper size within the “M Series Driver” to match the paper size set in

your software.

NOTE: If you set the paper width wider than 8.5”, you may experience black lines printed across the

width of your media.

Examples:

9.5" x 17" document

: Set a custom paper size of 8.5" wide by 17" long. Set top, bottom, left and

right margins to minimum values, or any margin you require.

# 10 envelope (9.5” W x 4.13” L) feeding flap first: Set a custom paper size of 8.5” wide by 4.13”

long. Set top, bottom, left and right margins to minimum values, or any margin you require.