Troubleshooting guide

SECTION 3

OPERATING THE PRINTER

Printing

Once the printer installation and setup is complete, you are ready to start printing.

Please see the section titled “

Software Setup Information” for details on how to setup the computer

software to print to the printer.

Please perform a “

Printhead Cartridge Conditioning” routine, outlined below, before you print a live job.

Printhead Cartridge Conditioning

When a printhead cartridge is installed, it is normal for there to be some color contamination between ink

channels and some air bubbles in the printhead. These contaminants need to be purged from the printhead.

Air bubbles in the printhead will present themselves as unevenly shaped bands of missing color. Color

contamination will present itself as mottled, muddy or distorted colors. See “

Examples of Print Quality

Issues” for more details.

After installing a new printhead cartridge, or re-install a used printhead cartridge, please use the following

routine to condition the cartridge and system.

Note: The following process assumes you are using a printer with 110928_u firmware or higher installed.

1. Setup and load the printer with at least ten sheets of 8.5 x 11 inkjet suitable paper.

2. Open the “Toolbox” utility.

3. On the “User Interface” screen and click on the “Full Clean Printhead” button.

The printer will perform this printhead maintenance function. This process will take up to five

minutes. Once this process is complete you can continue to the next step.

4. Click on the “Diagnostics” selection (located at left side of screen).

The “Diagnostics” screen will open.

5. Click on “Print Ink Channels” button.

A page representing each individual ink channel (CMYKK) will be printed.

Tip: You can also use the “Color Purge PDF” button, available from the Digital Color Printer

Operation CD Menu, to perform this task.

6. Once the “Print Ink Channels” page has finished printing; send it again.

Repeat this process until you are satisfied with the output. You should notice that each time you

print another page, the image quality and color will improve. It may take up to ten pages before

the output is satisfactory.

NOTE: Make sure you allow the printer to completely print each page before you press the "Print

Ink Channels” button again.

7. Now you are ready to print your job.