Troubleshooting guide

SECTION 3
OPERATING THE PRINTER
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[E] Firmware Download – This feature is used to
update the main firmware in the printer.
WARNING: This process should only be
performed by a qualified support representative.
In some cases firmware must be loaded using the
“Firmware Migration Tool”. If this process is not
performed properly, it can render the printer
inoperable.
Diagnostics
From this screen you can see the current status of
your Printer. You can also:
Print Sample Page – Prints type and color bands
to check print quality.
Print Configuration Page – Shows the current
configuration of the Printer including Firmware
Version, Network Connection, Printer Serial
Number and more.
Print Diagnostic Page – Shows basic Printer
information, memory, Network Settings, Event
Log and RAM partitions.
Print Demo Page – Prints a 4-color sheet.
Print Ink Channels – Prints 5 solid block of color bars (1 block/bar from each Ink Tank CMYKK) to
show how well the nozzles are performing , in each color channel of the Printhead.
Print Color Bars Page – Prints 7 solid blocks of color bars to show how well the Printhead is mixing
colors and printing. Prints four blocks of mixed color (black, red, green, purple) along with three blocks
representing the cyan, magenta, and yellow ink channels.