Troubleshooting guide

SECTION 3
OPERATING THE PRINTER
33
Printer Status Light Indicator Chart (continued) (see legend)
Valid with Firmware 110928_u or higher installed.
ON/OFF
PAPER
RESUME
PAUSE
CANCEL
Printer Status
corresponding Toolbox message
Additional Details, Possible Solution or Action

ON
/
FLASH

OFF
Printing Paused
PAUSE button was pressed.
Press the RESUME button to continue printing.
Job can also be resumed by clicking on the “Clear Error” button in
the Toolbox.
Press the CANCEL button to cancel the job, and then manually clear
the job from the computer’s print queue.
Job can also be canceled by clicking on the “Cancel Job” button in
the toolbox.

ON
/ fast
Fast FLASH

OFF
Paper Time-Out (Out of Paper)
Toolbox = PAPERPATH_FEED_TIMEOUT
Load Paper.
Press RESUME, to resume printing.
Press the CANCEL button to cancel the print job.
If job was canceled; manually clear job from the computer’s print
queue. Errors can also be cleared using Toolbox Interface.

ON

OFF

ON
Ink Tank(s) Empty
Toolbox = INK_OUT_...
Example: INK_OUT_YELLOW
Power-down the printer and then replaced empty Ink Tank(s).
Verify that Ink Tanks are seated firmly and latches are fully closed,
before powering-up the printer.
TIP: If INK_OUT_ANY is displayed; contact service to update printer
firmware to 110928_u or higher.
Ink Tank(s) Missing
Toolbox = CARTRIDGE_MISSING_...
Example: CARTIRDGE_MISSING_Y
Power-down the printer and then insert missing Ink Tank(s).
Verify that Ink Tanks are seated firmly and latches are fully closed,
before powering-up the printer.
TIP: If problem persists the Ink Tank contacts could be
dirty/corroded, or the chip on the Tank may have been damaged by
installing removing Tank while printer was powered-on. Contact
service.
Please see the “Toolbox System Status Messages” section for more details on Toolbox messages.