Troubleshooting guide

SECTION 2

INSTALLING THE PRINTER

Installing the Printer Software (Driver and Toolbox)

During this process the M Series Driver and M Series Toolbox utility will be installed onto your computer

system.

NOTE: If you are updating the Digital Color Printer (M Series) printer software (printer driver and

toolbox utility); please be sure to Uninstall the old software before installing the new software. Use the

“Uninstall” feature found on your computer system under All Programs, “Memjet”, “M Series Driver”.

PROCEDURE

1. Disconnect the USB cable connection from the printer; if you plugged it in already.

2. Insert the CD, supplied with the printer, into your CD drive. If the “Launch Menu” window does

not automatically open in your browser. Locate and run the “MENU_LAUNCH.htm” file, located

on the root directory of the CD.

3. When the Digital Color Printer Operation CD

“Launch Menu” window opens on the

computer screen; Click “Install Printer

Software”.

NOTE: If you receive a Windows security or

authorization warning, click on “YES” or

“Continue Anyway”.

Tip: If you are unable to start the software

installation using the button in the “Launch

Menu”: Browse to the CD. Locate and open the

Printer Drivers folder. Located and run

“Install.exe” to start the install.

4. When the License Agreement window opens.

Carefully read the “End User Agreement”.

If you agree to the terms, check “I accept…”

then click Next>.