Troubleshooting guide

103
O
Obtaining Supplies, Service, and Support ................ 98
ON/OFF Button ........................................................ 30
Operator Maintenance ......................................... 51, 63
Optional Hardware .................................................... 97
P
Paper Feed Test ......................................................... 30
Paper/Resume Button................................................ 30
Pause/Cancel Button ................................................. 30
Power Cord ................................................................. 9
Preparing Printer for Transport ................. 99, 101, 102
Print Engine ................................................................ 4
Capping Station Seal & Squeegee ........................ 82
Cleaning ................................................................ 82
Grit Rollers ........................................................... 82
Media Sensors ...................................................... 82
Printing Platen ...................................................... 82
Print Engine Latches ................................................... 4
Printer Driver
General Tab .......................................................... 39
Layout Tab............................................................ 40
Properties .............................................................. 39
Services Tab ......................................................... 42
Printer Driver, Services Tab ..................................... 41
Printer Status Light Indicators .......... 31, 32, 33, 34, 35
Printer Toolbox
Diagnostics ........................................................... 46
Ink Usage .............................................................. 47
Network Configuration ......................................... 48
User Interface ....................................................... 43
Using..................................................................... 43
Printhead Cartridge ................................................. 4, 9
Printhead Cartridge Conditioning ............................. 50
Printhead Cartridge Protective Packaging ................ 23
Printhead Latch ........................................................... 4
Printhead Latch Release Button .................................. 4
Printing from MS-Word ............................................ 59
Printing from Satori Bulk Mailer .............................. 52
R
Rear Media Guide ....................................................... 9
Rear Media Support Guide ......................................... 2
Receptacle ................................................................... 3
Relocation, Local ...................................................... 99
Relocation, Remote ................................................... 99
Removing Media Jams .............................................. 77
Removing the
Transport Tab ....................................................... 14
Wiper Motor Assembly ........................................ 71
Replacing the
Service Station ...................................................... 68
Wiper Roller ......................................................... 70
Replacing the Ink Tanks ........................................... 63
Replacing the Printhead Cartridge ............................ 76
Replacing the Sheet Separators ................................. 79
Replacing the Waste Ink Tray................................... 78
S
Safety Precautions ....................................................... 1
Satori Bulk Mailer..................................................... 52
Service....................................................................... 98
Service Station ............................................................ 9
Cleaning .......................................................... 68, 70
Replacing .............................................................. 68
Transport Tab ....................................................... 14
Wiper Motor Assembly ........................................ 71
Wiper Roller ......................................................... 70
Service Station Installation ....................................... 72
Services Tab, Printer Driver ..................................... 42
Setup, Feed ................................................................ 36
Setup, Sheet Separators ............................................. 37
Sheet Separators .......................................................... 3
Specifications ............................................................ 96
Supplies ..................................................................... 97
Support ...................................................................... 98
T
Table of Contents ......................................................... i
Thumb Screw, Media Support Wedge ........................ 3
Toolbox, Printer ........................................................ 43
Toolbox, Service Menu ............................................. 49
Top Cover ................................................................... 2
Transport Inspection ................................................... 6
Troubleshooting, Communication Problems ............ 91
Troubleshooting, Errors and Warnings ..................... 93
Troubleshooting, Feeding Problems ......................... 92
Troubleshooting, Printhead Cartridge ....................... 87
Troubleshooting, Service Station Problems .............. 90
U
Uninstall, Printer Driver............................................ 18
Uninstall, Printer Software........................................ 18
Uninstall, Toolbox Utility ......................................... 18
Unpacking ................................................................... 8
USB Cable .................................................................. 9
USB Port Connection .................................................. 3
User Interface, Toolbox ............................................ 43
Using the Printer Toolbox ......................................... 43
W
Warning Messages .................................................... 93
Warranty Registration ........................................... 2, 98
Waste Ink Tray ...................................................... 5, 78
Wide Media Support Wedge ....................................... 9