Hardware Installation Do this first:
You are here. 1 2 3 Install your lock. Use this Hardware Installation Guide to get your lock installed. Get connected. Use the Connection Guide to get your lock online and registered. Take control. Now your lock is fully functional and can be managed from anywhere.
Prefer to watch a video? An instructional video of the OpenEdge RG Deadbolt installation and the removal of a preexisting deadbolt can be found at remotelock.com/RG-deadbolt.
Need some help? Visit us online. support.remotelock.com We’re here to help. 1 (877) 254 5625 support@remotelock.
Here’s what you’ll need: 4 AA Batteries Phillips Screwdriver OPTIONAL: Power Drill 2 1/8” Hole Saw 1” Drill Bit Measuring Tape Adhesive Tape
What’s in the box? Let’s make sure you have everything you need. If you’re missing anything, contact support@remotelock.com.
Mounting Plate Deadbolt Latch Strike Plate Key Set Hardware Pack
Let’s get started. First things first, let’s get your new lock installed.
Drilling new holes? Most doors will have an existing hole drilled for a deadbolt installation. If your door needs to be drilled, you’ll need to drill a 2⅛” (54mm) face bore hole for the lockset on the face of the door, as well as a 1 inch edge bore hole for the latch on the edge of the door.
Position the template. STEP 1 If your door already has a latch and face bore hole, please proceed to step 3. Use the template to the right to mark the center of each hole precisely. Once the template is aligned, tape the template in place. Quick Tip The backset is the distance from the center of the face bore hole to the edge of the door.
TEMPLATE Fold and fit door edge on this line. Drill a 2 in (54mm) diameter hole for either a 2¾ in or 2 in backset. 2¾ in (70mm ) 45mm 1 3/4” 40mm 1 9/16” 35mm 1 3/8” 2 in (60mm) 2” Drill a 1 in diameter latch hole at the exact center of your door’s edge.
1 9/16” 40mm 35mm 45mm 1 3/4” 51mm 2” Drill a 1 in diameter latch hole at the exact center of your door’s edge. Fold and fit door edge on this line. TEMPLATE 1 3/8” 2 in (60mm) 2¾ in (70mm ) Drill a 2 in (54mm) diameter hole for either a 2¾ in or 2 in backset.
Exterior of Door Interior of Door
Mark carefully and drill. STEP 2 Use a thumbtack or sharp object to mark the center of each hole you will drill. Mark the exterior of the door, then apply the template to the interior of the door. Make sure the holes are aligned precisely from one side of the door to the other and double check all the measurements and markings.
Exterior of Door Interior of Door Edge of Door
Align the drill bit over your mark and hold the door steady. Keep the drill level and straight. Drill the 2 1/8“ face bore halfway through on the first side. Then drill the remaining half from the other side of the door. This prevents damage to the door and improves accuracy. Finally, use a 1 inch drill bit to drill the edge bore hole until you reach the face bore hole.
Exterior of Door Interior of Door Edge of Door
Measure the backset and adjust the latch to fit. STEP 3 The backset is the distance between the center of the face bore hole to the edge of the door. The deadbolt latch has two positions, for either a 2 3/8” (60mm) or 2 ¾” (70mm) backset. Rotate the latch case clockwise for 2 ¾”. Rotate the latch counterclockwise for 2 3/8”.
Interior of Door Exterior of Door
Install latch. STEP 4 Insert the latch and make sure it is flush with the door frame. Ensure the symbol on the latch is pointed up. Hand tighten with two of the included wood screws. X2 Quick Tip Make sure the latch plate lays flush with the door. If the latch plate is not flush with the door, draw an outline around the faceplate edge and chisel a rebate to allow the latch to lay flush with the door edge.
Position keypad. STEP 5 Position the keypad on the exterior of the door. Ensure that the deadbolt latch is retracted and pass the power cable under the latch. Insert the tailpiece into the hub of the latch, making sure it is in the horizontal position. Quick Tip Make sure the power cable is inserted under the latch and the tailpiece is inserted horizontally.
Exterior of Door Interior of Door
Attach mounting plate. STEP 6 Hold the mounting plate up to the interior of the door, making sure the prongs are facing up and outward. Pass the power cable through the bottom center hole in the mounting plate. Secure the mounting plate to the exterior half of the lock with the 2 included long bolts.
BOTTOM CENTER HOLE
Prepare the interior lock. STEP 7 Remove the battery cover from the interior of the lock by sliding the cover upward and pulling it off. Ensure the thumb turn knob is still in the unlocked position by turning it to face away from the edge of the door. Quick Tip Take a picture of the serial number sticker on the back of the lock. The serial number can also be found on the exterior of the lock’s packaging.
Attach interior lock. STEP 8 Connect the front lock’s power cable to the interior lock. Next, place the interior lock onto the tailpiece and mounting plate. Secure to the mounting plate using the 3 included short bolts. Ensure the thumb turn moves freely, extending and retracting the latch. X3 (OPTIONAL STEP) A wood screw is provided and can be used to screw the lock directly to a wood door in a more permanent and secure manner. This hole is located in the top, middle portion of the battery compartment.
OPTIONAL
Insert batteries. STEP 9 Insert 4 AA alkaline or lithium batteries into the battery compartment. Slide the battery cover back onto the lock. Rechargeable batteries should never be used in this device because they do not support the necessary voltage. Please only use name brand alkaline or lithium batteries.
! IMPORTANT. DO NOT MISS THIS STEP. Set handing. STEP 10 Ensure the deadbolt is in the unlocked position. Set your lock’s handing by pressing 0, followed by the button. When handing is correctly set, you will see two green flashes and hear two beeps. Quick Tip If the 0, button sequence does not work: enter the lock’s Programming Code, button, 140, button. The default programming code is 123456 but this will be reset after 24 hours of connecting your lock for the first time.
Deadbolt Door Handing: Handing provides directional instructions to the deadbolt, so that it will correctly lock and unlock. Handing is required during initial setup and after a factory reset. If you have any trouble, learn more at remotelock.com/deadbolt-handing.
Test your lock. STEP 11 First, press the button to lock the lock. Then enter the factory default code 1234, followed by the button to unlock the lock. The keypad will flash green and the lever will now open freely. To lock the lock, press the button. Please note that, for security purposes, the default access code and Programming Code will be deleted after 24 hours or when your first access user is created.
Congratulations! Your lock is now installed. Next: Use the Connection Guide to finish setup.
Using your lock. Locking Lock the door by pressing the button, by interior thumb turn, or with the included keys. Unlocking Unlock the door by entering a user code followed by the button on the keypad, by interior thumb turn, or with the included keys. Once your lock is installed and connected to WiFi, you can easily control your lock, add and manage access codes with the RemoteLock app. For a complete list of manual programming options, visit remotelock.com/programming.
6 5 1 2 1 2 3 4 5 6 7 8 9 0 3 7 8 4 1 LOCKSTATE BUTTON The LockState Button is utilized for entering codes and setting functions. It’s also a lock button. 2 NUMBER BUTTONS Input buttons for codes and function programming. 3 CYLINDER Lock/Unlock the lock from exterior. 4 GASKET Prevent water permeating into lock. 5 BATTERY LID Slide the lid to change the batteries. 6 BATTERY HOLDER Four AA (1.5v) Alkaline or Lithium batteries only. 7 R BUTTON (RESET) Restores default settings.
Default Settings By default, and after a factory reset, your lock has the following settings: Programming Code: User Code: 1234 Auto-Lock Mode: Disabled Keypad Sound: Enabled Heartbeat Interval: 1 Hour
Programming Functions You can use the keypad to perform several functions. These functions can also be performed remotely from the RemoteLock app. None of the following functions are required for setup. All keypad programming functions follow the same general steps: 1. Enter your button. 2. Enter the followed by the , followed by the for the desired function, button. 3. Some functions will also require you to enter a , followed by the button.
Specs and Functions Power: 6V, four AA (1.5V) Alkaline or Lithium batteries only. Low Power or Low Battery life Notifications are initially sent when the device reports battery at 30% or less. Once the battery has reached 30%, we will send additional low power notifications once per week until the device is dead. Programming Code: The default programming code is 123456. Please change this code for your security. Programming codes must be 4-10 digits.
User Codes: User codes (or PIN codes) are used to unlock the door and are created using the web or mobile app. Code access can be limited by applying an access schedule (M-F, 9-5) if desired. User codes must be 4-10 digits. Auto-Lock: When disabled, the lock will remain unlocked after a code is entered. This mode is disabled by default on all OpenEdge RG Deadbolt models. When Auto-Lock is enabled, the lock will automatically lock itself after the specified delay.
(removing and reinserting a single battery). Illuminated Indications 1 green flash: successful operation or a button press. 2 green flashes: successful programming. 3 red flashes: operational or programming error. 4 red flashes: 4.25V low battery warning. 8 red flashes: 3.75V low battery warning. Orange flashes: lock is in a programming sequence. Audio Indications 1 beep indicates successful operation or a button press. 2 beeps indicates successful programming.
Deadbolt Door Handing: Handing provides directional instructions to the deadbolt, so that it will correctly lock and unlock. Handing is required during initial setup and after a factory reset. Visit remotelock.com/deadbolt-handing to learn more.
Function Codes 100: Change Programming Code The programming code is essentially a password. This code allows you to program the lock directly, using the keypad. By default, the code is 123456. You can change this code to any anything 4–8 digits in length. To set a new programming code, enter the following on the lock’s keypad: Enter your current button, 100 followed by followed by followed by the , and then enter your . If successful, you will see two green flashes and hear two beeps.
110: Add a Local Code Local Codes are intended to be used as a backup to User Codes created from the app. If internet is unavailable, you can program a code directly from the lock. Note that schedules cannot be applied to a Local Code. Local Codes can be 4–8 digits in length. To Add a Local Code, enter the following on the lock’s keypad: Enter your followed by the followed by followed by button, , and then enter your desired .
Function Codes (cont.) 120: Delete Local Code If you would like to remove your Local Code, enter the following on the lock’s keypad: Enter your followed by the followed by button, , and then enter the existing followed by . 130: Erase ALL Local Codes If you would like to remove ALL of your existing Local Codes, enter the following on the lock’s keypad: Enter your followed by followed by the .
Additional Functions For all these additional functions, enter the following on the lock’s keypad: Enter your followed by the then the corresponding button, followed by . 320: Enter 320 followed by to beacon the lock’s network to connect Wi-Fi, or connect to a new network. 131: Erase all user codes, except 1234 default. 135: Perform a factory reset. Careful, this will delete all codes, schedules and events. 140: Reset door handing. Note: place deadbolt in the unlocked position for this step.
270: DISABLE Auto-Lock. Your lock will stay unlocked after being unlocked. 271: ENABLE Auto-Lock. Your lock will automatically lock after each use. 312: Reset Wi-Fi connection. (Forget All Known Connections and Networks). 320: Enter Access Point Mode to allow connection to another network. Multiple networks can be programmed for backup. 411: Enter 411 followed by to force Wi-Fi to wake up if the lock is currently set to not wake up when keypad is pressed.
Notes
Visit us online. support.remotelock.com We’re here to help. 1 (877) 254 5625 support@remotelock.
